Factor influencing customer to choose mamak stall or restaurant as preferable restaurant / Hani Muhammad Hilmi Hanizam

Mamak restaurant has become the talk of the town with various cases regarding this kind of restaurant. So many issues come out when we search the internet about mamak restaurant and it is not a positive as well. From the dissatisfaction of the customers about the hygienic aspect of the restaurant, t...

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Bibliographic Details
Main Author: Hanizam, Hani Muhammad Hilmi
Format: Student Project
Language:English
Published: Faculty of Business and Management 2019
Subjects:
Online Access:http://ir.uitm.edu.my/id/eprint/23457/
http://ir.uitm.edu.my/id/eprint/23457/1/PPb_HANI%20MUHAMMAD%20HILMI%20HANIZAM%20M%20BM%2019_5.pdf
id uitm-23457
recordtype eprints
spelling uitm-234572019-03-19T08:04:32Z http://ir.uitm.edu.my/id/eprint/23457/ Factor influencing customer to choose mamak stall or restaurant as preferable restaurant / Hani Muhammad Hilmi Hanizam Hanizam, Hani Muhammad Hilmi Food industry and trade. Halal food industry. Certification Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling Mamak restaurant has become the talk of the town with various cases regarding this kind of restaurant. So many issues come out when we search the internet about mamak restaurant and it is not a positive as well. From the dissatisfaction of the customers about the hygienic aspect of the restaurant, to the price that they charged on something that doesn’t makes any sense at all to the mind of the customers. The main objective of this study was to identify the factors influencing customers to choose mamak stall or restaurant as preferable restaurant. Hence, This study shows that overall for the independent variables consist of quality of physical environment, food quality, and service quality have significantly affects towards customer behavioral intention. Subsequent regression analyses demonstrated that the independent variable influence customers behavioral intention through the factors that affecting the customers. However, this study is to investigate the most effective factors effecting customers perceptions towards service and quality of mamak restaurant. Faculty of Business and Management 2019 Student Project NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/23457/1/PPb_HANI%20MUHAMMAD%20HILMI%20HANIZAM%20M%20BM%2019_5.pdf Hanizam, Hani Muhammad Hilmi (2019) Factor influencing customer to choose mamak stall or restaurant as preferable restaurant / Hani Muhammad Hilmi Hanizam. [Student Project] (Unpublished)
repository_type Digital Repository
institution_category Local University
institution Universiti Teknologi MARA
building UiTM Institutional Repository
collection Online Access
language English
topic Food industry and trade. Halal food industry. Certification
Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
spellingShingle Food industry and trade. Halal food industry. Certification
Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
Hanizam, Hani Muhammad Hilmi
Factor influencing customer to choose mamak stall or restaurant as preferable restaurant / Hani Muhammad Hilmi Hanizam
description Mamak restaurant has become the talk of the town with various cases regarding this kind of restaurant. So many issues come out when we search the internet about mamak restaurant and it is not a positive as well. From the dissatisfaction of the customers about the hygienic aspect of the restaurant, to the price that they charged on something that doesn’t makes any sense at all to the mind of the customers. The main objective of this study was to identify the factors influencing customers to choose mamak stall or restaurant as preferable restaurant. Hence, This study shows that overall for the independent variables consist of quality of physical environment, food quality, and service quality have significantly affects towards customer behavioral intention. Subsequent regression analyses demonstrated that the independent variable influence customers behavioral intention through the factors that affecting the customers. However, this study is to investigate the most effective factors effecting customers perceptions towards service and quality of mamak restaurant.
format Student Project
author Hanizam, Hani Muhammad Hilmi
author_facet Hanizam, Hani Muhammad Hilmi
author_sort Hanizam, Hani Muhammad Hilmi
title Factor influencing customer to choose mamak stall or restaurant as preferable restaurant / Hani Muhammad Hilmi Hanizam
title_short Factor influencing customer to choose mamak stall or restaurant as preferable restaurant / Hani Muhammad Hilmi Hanizam
title_full Factor influencing customer to choose mamak stall or restaurant as preferable restaurant / Hani Muhammad Hilmi Hanizam
title_fullStr Factor influencing customer to choose mamak stall or restaurant as preferable restaurant / Hani Muhammad Hilmi Hanizam
title_full_unstemmed Factor influencing customer to choose mamak stall or restaurant as preferable restaurant / Hani Muhammad Hilmi Hanizam
title_sort factor influencing customer to choose mamak stall or restaurant as preferable restaurant / hani muhammad hilmi hanizam
publisher Faculty of Business and Management
publishDate 2019
url http://ir.uitm.edu.my/id/eprint/23457/
http://ir.uitm.edu.my/id/eprint/23457/1/PPb_HANI%20MUHAMMAD%20HILMI%20HANIZAM%20M%20BM%2019_5.pdf
first_indexed 2023-09-18T23:10:43Z
last_indexed 2023-09-18T23:10:43Z
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