Abdul Razak, F. A. (2010). Enhancing customer perception and satisfaction: Factors influencing customer service quality towards takaful insurance at Etiqa Takaful Berhad Temerloh / Farah Adibah Abdul Razak. Faculty of Business and Management.
Chicago Style (17th ed.) CitationAbdul Razak, Farah Adibah. Enhancing Customer Perception and Satisfaction: Factors Influencing Customer Service Quality Towards Takaful Insurance at Etiqa Takaful Berhad Temerloh / Farah Adibah Abdul Razak. Faculty of Business and Management, 2010.
MLA (8th ed.) CitationAbdul Razak, Farah Adibah. Enhancing Customer Perception and Satisfaction: Factors Influencing Customer Service Quality Towards Takaful Insurance at Etiqa Takaful Berhad Temerloh / Farah Adibah Abdul Razak. Faculty of Business and Management, 2010.