Queue management mobile application with geo-fencing / Muhammad Aminuddin Abdul Basir

Queuing can be cumbersome, tedious, and sometimes unsystematic which is inefficient and cause people leave or not join the queue to begin with. A survey have been conducted at two public organizations to determine time taken for user to complete their queue and to observe the current queueing system...

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Bibliographic Details
Main Author:	Abdul Basir, Muhammad Aminuddin
Format:	Student Project
Language:	English
Published:	Faculty of Computer and Mathematical Sciences 2019
Subjects:	Application software Android T Technology (General)
Online Access:	http://ir.uitm.edu.my/id/eprint/24094/ http://ir.uitm.edu.my/id/eprint/24094/1/TD_MUHAMMAD%20AMINUDDIN%20ABDUL%20BASIR%20M%20CS%2019_5.pdf

id	uitm-24094
recordtype	eprints
spelling	uitm-240942019-05-29T04:00:20Z http://ir.uitm.edu.my/id/eprint/24094/ Queue management mobile application with geo-fencing / Muhammad Aminuddin Abdul Basir Abdul Basir, Muhammad Aminuddin Application software Android T Technology (General) Queuing can be cumbersome, tedious, and sometimes unsystematic which is inefficient and cause people leave or not join the queue to begin with. A survey have been conducted at two public organizations to determine time taken for user to complete their queue and to observe the current queueing system available at most premises. Most premises or organizations use ticket based queueing system where user have to predict the status of the queue themselves and have to come to the premises to join queue without proper planning. The problems with current queueing system is cause fatigue, wasted waiting time, and inadequate information about the current situation of the queue. With the increasing use of mobile phone and internet accessibility, mobile queuing can be implemented where user can take part in the queue via mobile device without them to come to the premises. Hence, development of SmartQ which is a queue management mobile application with geo-fencing feature can tackle this issue by implementing the mobile queueing for two organization. This mobile application also support multi-organization queue where this project is combined with other project, SmartQ: Real-Time Multi-organization Queue Management System using Predictive Modelling. This mobile applications also aid user to get information about the current status of queue at the organization such as number of people in queue and estimated waiting time. The geo-fence feature help the organization to limit number of user that can join queue within certain range from the premise. Functionality test and geo-fence accuracy test is conducted to test the functionality of the mobile application and to measure the accuracy of the geo-fence feature. Functionality test was conducted to determine each function of mobile application is up to specification and accuracy test of geo-fence features is conducted to test how accurate the geo-fence limit the user from take part in the queue given their location. In the future, this mobile application can be improved by including more organizations and allowing users to join queue from multiple organizations from different locations. Faculty of Computer and Mathematical Sciences 2019 Student Project NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/24094/1/TD_MUHAMMAD%20AMINUDDIN%20ABDUL%20BASIR%20M%20CS%2019_5.pdf Abdul Basir, Muhammad Aminuddin (2019) Queue management mobile application with geo-fencing / Muhammad Aminuddin Abdul Basir. [Student Project] (Unpublished)
repository_type	Digital Repository
institution_category	Local University
institution	Universiti Teknologi MARA
building	UiTM Institutional Repository
collection	Online Access
language	English
topic	Application software Android T Technology (General)
spellingShingle	Application software Android T Technology (General) Abdul Basir, Muhammad Aminuddin Queue management mobile application with geo-fencing / Muhammad Aminuddin Abdul Basir
description	Queuing can be cumbersome, tedious, and sometimes unsystematic which is inefficient and cause people leave or not join the queue to begin with. A survey have been conducted at two public organizations to determine time taken for user to complete their queue and to observe the current queueing system available at most premises. Most premises or organizations use ticket based queueing system where user have to predict the status of the queue themselves and have to come to the premises to join queue without proper planning. The problems with current queueing system is cause fatigue, wasted waiting time, and inadequate information about the current situation of the queue. With the increasing use of mobile phone and internet accessibility, mobile queuing can be implemented where user can take part in the queue via mobile device without them to come to the premises. Hence, development of SmartQ which is a queue management mobile application with geo-fencing feature can tackle this issue by implementing the mobile queueing for two organization. This mobile application also support multi-organization queue where this project is combined with other project, SmartQ: Real-Time Multi-organization Queue Management System using Predictive Modelling. This mobile applications also aid user to get information about the current status of queue at the organization such as number of people in queue and estimated waiting time. The geo-fence feature help the organization to limit number of user that can join queue within certain range from the premise. Functionality test and geo-fence accuracy test is conducted to test the functionality of the mobile application and to measure the accuracy of the geo-fence feature. Functionality test was conducted to determine each function of mobile application is up to specification and accuracy test of geo-fence features is conducted to test how accurate the geo-fence limit the user from take part in the queue given their location. In the future, this mobile application can be improved by including more organizations and allowing users to join queue from multiple organizations from different locations.
format	Student Project
author	Abdul Basir, Muhammad Aminuddin
author_facet	Abdul Basir, Muhammad Aminuddin
author_sort	Abdul Basir, Muhammad Aminuddin
title	Queue management mobile application with geo-fencing / Muhammad Aminuddin Abdul Basir
title_short	Queue management mobile application with geo-fencing / Muhammad Aminuddin Abdul Basir
title_full	Queue management mobile application with geo-fencing / Muhammad Aminuddin Abdul Basir
title_fullStr	Queue management mobile application with geo-fencing / Muhammad Aminuddin Abdul Basir
title_full_unstemmed	Queue management mobile application with geo-fencing / Muhammad Aminuddin Abdul Basir
title_sort	queue management mobile application with geo-fencing / muhammad aminuddin abdul basir
publisher	Faculty of Computer and Mathematical Sciences
publishDate	2019
url	http://ir.uitm.edu.my/id/eprint/24094/ http://ir.uitm.edu.my/id/eprint/24094/1/TD_MUHAMMAD%20AMINUDDIN%20ABDUL%20BASIR%20M%20CS%2019_5.pdf
first_indexed	2023-09-18T23:11:52Z
last_indexed	2023-09-18T23:11:52Z
_version_	1777418855543472128

Queue management mobile application with geo-fencing / Muhammad Aminuddin Abdul Basir

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