Customer satisfaction towards fast food restaurant: a focus on RASAMAS Restaurant / Anin Zabidah Idris
A study was conducted to know the level of customer satisfactions towards RasaMas Restaurant. The main objectives of this study were to identify attributes that influence customer satisfactions and determine their relationships with customer satisfactions. The variables included in this resear...
Main Author: | Idris, Anin Zabidah |
---|---|
Format: | Student Project |
Language: | English |
Published: |
Faculty of Business and Management
2010
|
Subjects: | |
Online Access: | http://ir.uitm.edu.my/id/eprint/24274/ http://ir.uitm.edu.my/id/eprint/24274/1/24274.pdf |
Similar Items
-
Service quality and customer satisfaction in relationship in casual western dining restaurants in Malaysia
by: Saad, Mazni, et al.
Published: (2019) -
Impact of waiting time on customer satisfaction and loyalty at fast food restaurant in Malaysia / Nur Salsadilla Zainudin & Nur Fatin Amaniena Zulkiflee
by: Zainudin, Nur Salsadilla, et al.
Published: (2018) -
Pork free restaurants attributes, muslim customers trust and satisfaction, re-patronization and dissemination of information / Mohamad Izham Mohamad Haroun
by: Mohamad Haroun, Mohamad Izham
Published: (2015) -
Free food - some possibility : service recovery strategies in western based fast food restaurant / Ernest Cyril de Run and Liew Li Tyng
by: Cyril de Run, Ernest, et al.
Published: (2007) -
Customers’ perception of restaurant service quality : evidence from Malaysia / Voon Boo Ho ... [et al.]
by: Voon, Boo Ho, et al.
Published: (2009)