The development of the Malaysian competencies profile for the records manager / Mohamad Noorman Masrek, Rusnah Johare and Asmadi Mohammed Ghazali
This study was undertaken with the aim to explore the competency profile of the records manager in Malaysian federal ministries. Problem statements, identified from review, include: (a) the advancement of Information & Communication Technology, (b) incompetent records managers, and (c) unavai...
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| Format: | Research Reports |
| Language: | English |
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Research Management Institute (RMI)
2011
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| Online Access: | http://ir.uitm.edu.my/id/eprint/24526/ http://ir.uitm.edu.my/id/eprint/24526/1/LP_MOHAMAD%20NOORMAN%20MASREK%2011_5.pdf |
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uitm-245262019-06-21T03:21:09Z http://ir.uitm.edu.my/id/eprint/24526/ The development of the Malaysian competencies profile for the records manager / Mohamad Noorman Masrek, Rusnah Johare and Asmadi Mohammed Ghazali Masrek, Mohamad Noorman Johare, Rusnah Mohammed Ghazali, Asmadi Library Science. Information Science Information organization Personnel. Librarians This study was undertaken with the aim to explore the competency profile of the records manager in Malaysian federal ministries. Problem statements, identified from review, include: (a) the advancement of Information & Communication Technology, (b) incompetent records managers, and (c) unavailability of Malaysian records manager competency profiles. Knowledge, skills and attitudes define competence. As the exploratory sequential approach concerns research methodology, the first phase of data collection involves contents analysis technique and on-line focus group discussions. Four competencies manual from United Kingdom, United States, Canada and Australia; and qualitative data from on-line focus groups discussions were transcribed and categorized to identify themes and patterns by applying manifest and latent coding. In the second phase, the data collected from aforementioned methods has been used to develop a survey questionnaire which drew the response of 182 Departmental Records Officer from 25 federal ministries. The mean ranking and descriptive statistics were used to analyze quantitative data. As for content analysis, two approaches have been used: quantitative and qualitative content analysis. Quantitative content analysis is concerned with assigning unit into appropriate categories and providing counts for each category, while qualitative content analysis comprises the relationship and connection between concepts. In quantitative content analysis, the frequency of reference made to the 106 sub-themes analyzed on the four manuals, indicates some variation. 42 sub-themes were identified to be refereed to in only one manual, 43 sub-themes in two manuals and 13 sub-themes in three manuals. Even so, similarities were found in the 106 referred sub-themes, which were used in all the manuals. In qualitative approach, the Australian Manual was found dominant in providing guidance and information in technical competencies such as records control, creation, disposition, maintenance, outsourcing, protection and IT capabilities. In contrast, the Canadian Manual was found to be outstanding in focusing on general competencies such as business management skills as well as interpersonal and personal skills, whereas the United States Manual was found to be the most frequently referred guide used in discussing records management. Findings from online focus group discussions (web blog) through the manifest approach revealed ten main themes and 39 sub-themes as follows: (a) competencies, (b) principles of records management, (c) problems in managing records, (d) training and education, (e) records management practices, (f) departmental records officers, (g) archives officers, (h) heads of departments, (i) the National Archives of Malaysia, and (j) electronic records. Research Management Institute (RMI) 2011 Research Reports NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/24526/1/LP_MOHAMAD%20NOORMAN%20MASREK%2011_5.pdf Masrek, Mohamad Noorman and Johare, Rusnah and Mohammed Ghazali, Asmadi (2011) The development of the Malaysian competencies profile for the records manager / Mohamad Noorman Masrek, Rusnah Johare and Asmadi Mohammed Ghazali. [Research Reports] (Unpublished) |
| repository_type |
Digital Repository |
| institution_category |
Local University |
| institution |
Universiti Teknologi MARA |
| building |
UiTM Institutional Repository |
| collection |
Online Access |
| language |
English |
| topic |
Library Science. Information Science Information organization Personnel. Librarians |
| spellingShingle |
Library Science. Information Science Information organization Personnel. Librarians Masrek, Mohamad Noorman Johare, Rusnah Mohammed Ghazali, Asmadi The development of the Malaysian competencies profile for the records manager / Mohamad Noorman Masrek, Rusnah Johare and Asmadi Mohammed Ghazali |
| description |
This study was undertaken with the aim to explore the competency profile of the records
manager in Malaysian federal ministries. Problem statements, identified from review, include:
(a) the advancement of Information & Communication Technology, (b) incompetent records
managers, and (c) unavailability of Malaysian records manager competency profiles.
Knowledge, skills and attitudes define competence. As the exploratory sequential approach
concerns research methodology, the first phase of data collection involves contents analysis
technique and on-line focus group discussions. Four competencies manual from United
Kingdom, United States, Canada and Australia; and qualitative data from on-line focus
groups discussions were transcribed and categorized to identify themes and patterns by
applying manifest and latent coding. In the second phase, the data collected from
aforementioned methods has been used to develop a survey questionnaire which drew the
response of 182 Departmental Records Officer from 25 federal ministries. The mean ranking
and descriptive statistics were used to analyze quantitative data. As for content analysis, two
approaches have been used: quantitative and qualitative content analysis. Quantitative
content analysis is concerned with assigning unit into appropriate categories and providing
counts for each category, while qualitative content analysis comprises the relationship and
connection between concepts. In quantitative content analysis, the frequency of reference
made to the 106 sub-themes analyzed on the four manuals, indicates some variation. 42
sub-themes were identified to be refereed to in only one manual, 43 sub-themes in two
manuals and 13 sub-themes in three manuals. Even so, similarities were found in the 106
referred sub-themes, which were used in all the manuals. In qualitative approach, the
Australian Manual was found dominant in providing guidance and information in technical
competencies such as records control, creation, disposition, maintenance, outsourcing,
protection and IT capabilities. In contrast, the Canadian Manual was found to be outstanding
in focusing on general competencies such as business management skills as well as
interpersonal and personal skills, whereas the United States Manual was found to be the
most frequently referred guide used in discussing records management. Findings from online focus group discussions (web blog) through the manifest approach revealed ten main
themes and 39 sub-themes as follows: (a) competencies, (b) principles of records
management, (c) problems in managing records, (d) training and education, (e) records
management practices, (f) departmental records officers, (g) archives officers, (h) heads of
departments, (i) the National Archives of Malaysia, and (j) electronic records. |
| format |
Research Reports |
| author |
Masrek, Mohamad Noorman Johare, Rusnah Mohammed Ghazali, Asmadi |
| author_facet |
Masrek, Mohamad Noorman Johare, Rusnah Mohammed Ghazali, Asmadi |
| author_sort |
Masrek, Mohamad Noorman |
| title |
The development of the Malaysian competencies profile for the records manager / Mohamad Noorman Masrek, Rusnah Johare and Asmadi Mohammed Ghazali |
| title_short |
The development of the Malaysian competencies profile for the records manager / Mohamad Noorman Masrek, Rusnah Johare and Asmadi Mohammed Ghazali |
| title_full |
The development of the Malaysian competencies profile for the records manager / Mohamad Noorman Masrek, Rusnah Johare and Asmadi Mohammed Ghazali |
| title_fullStr |
The development of the Malaysian competencies profile for the records manager / Mohamad Noorman Masrek, Rusnah Johare and Asmadi Mohammed Ghazali |
| title_full_unstemmed |
The development of the Malaysian competencies profile for the records manager / Mohamad Noorman Masrek, Rusnah Johare and Asmadi Mohammed Ghazali |
| title_sort |
development of the malaysian competencies profile for the records manager / mohamad noorman masrek, rusnah johare and asmadi mohammed ghazali |
| publisher |
Research Management Institute (RMI) |
| publishDate |
2011 |
| url |
http://ir.uitm.edu.my/id/eprint/24526/ http://ir.uitm.edu.my/id/eprint/24526/1/LP_MOHAMAD%20NOORMAN%20MASREK%2011_5.pdf |
| first_indexed |
2023-09-18T23:12:46Z |
| last_indexed |
2023-09-18T23:12:46Z |
| _version_ |
1777418913151188992 |