A study of mishandling mail in MASkargo / Mohammad Hafiz Ramli

This case study will focus on the mail handling in MASkargo. Mishandling as define by Maan (1993) comprise of delayed or lost bag. Meanwhile Ericsson (1997) delivery accuracy is one of the biggest problems in Swedish industry. The definition of delivery accuracy is how good the shipment can be deliv...

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Bibliographic Details
Main Author:	Ramli, Mohammad Hafiz
Format:	Student Project
Language:	English
Published:	Faculty of Business and Management 2010
Subjects:	Freight and freightage Freight Shipment of goods. Delivery of goods
Online Access:	http://ir.uitm.edu.my/id/eprint/25300/ http://ir.uitm.edu.my/id/eprint/25300/1/PPb_MOHAMMAD%20HAFIZ%20RAMLI%20BM%20M%2010_5.pdf

id	uitm-25300
recordtype	eprints
spelling	uitm-253002019-10-01T07:09:14Z http://ir.uitm.edu.my/id/eprint/25300/ A study of mishandling mail in MASkargo / Mohammad Hafiz Ramli Ramli, Mohammad Hafiz Freight and freightage Freight Shipment of goods. Delivery of goods This case study will focus on the mail handling in MASkargo. Mishandling as define by Maan (1993) comprise of delayed or lost bag. Meanwhile Ericsson (1997) delivery accuracy is one of the biggest problems in Swedish industry. The definition of delivery accuracy is how good the shipment can be delivered in promised time, (Mattson 1999).This study is focusing on how the mishandle is happen based on the obeservation made during the process handling, and also determine the factor that lead to the mishandling mail in MASkargo. More over in this study there is a gap analysis between the actual practice that is state in the manual with the current practice that is done in MASkargo. Lastly in this study, it contain a conclusion and also some recommendation for MASkargo. Faculty of Business and Management 2010 Student Project NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/25300/1/PPb_MOHAMMAD%20HAFIZ%20RAMLI%20BM%20M%2010_5.pdf Ramli, Mohammad Hafiz (2010) A study of mishandling mail in MASkargo / Mohammad Hafiz Ramli. [Student Project] (Unpublished)
repository_type	Digital Repository
institution_category	Local University
institution	Universiti Teknologi MARA
building	UiTM Institutional Repository
collection	Online Access
language	English
topic	Freight and freightage Freight Shipment of goods. Delivery of goods
spellingShingle	Freight and freightage Freight Shipment of goods. Delivery of goods Ramli, Mohammad Hafiz A study of mishandling mail in MASkargo / Mohammad Hafiz Ramli
description	This case study will focus on the mail handling in MASkargo. Mishandling as define by Maan (1993) comprise of delayed or lost bag. Meanwhile Ericsson (1997) delivery accuracy is one of the biggest problems in Swedish industry. The definition of delivery accuracy is how good the shipment can be delivered in promised time, (Mattson 1999).This study is focusing on how the mishandle is happen based on the obeservation made during the process handling, and also determine the factor that lead to the mishandling mail in MASkargo. More over in this study there is a gap analysis between the actual practice that is state in the manual with the current practice that is done in MASkargo. Lastly in this study, it contain a conclusion and also some recommendation for MASkargo.
format	Student Project
author	Ramli, Mohammad Hafiz
author_facet	Ramli, Mohammad Hafiz
author_sort	Ramli, Mohammad Hafiz
title	A study of mishandling mail in MASkargo / Mohammad Hafiz Ramli
title_short	A study of mishandling mail in MASkargo / Mohammad Hafiz Ramli
title_full	A study of mishandling mail in MASkargo / Mohammad Hafiz Ramli
title_fullStr	A study of mishandling mail in MASkargo / Mohammad Hafiz Ramli
title_full_unstemmed	A study of mishandling mail in MASkargo / Mohammad Hafiz Ramli
title_sort	study of mishandling mail in maskargo / mohammad hafiz ramli
publisher	Faculty of Business and Management
publishDate	2010
url	http://ir.uitm.edu.my/id/eprint/25300/ http://ir.uitm.edu.my/id/eprint/25300/1/PPb_MOHAMMAD%20HAFIZ%20RAMLI%20BM%20M%2010_5.pdf
first_indexed	2023-09-18T23:14:27Z
last_indexed	2023-09-18T23:14:27Z
_version_	1777419018962993152

A study of mishandling mail in MASkargo / Mohammad Hafiz Ramli

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