The effective of service quality towards customer satisfaction at Majlis Amanah Rakyat Negeri Melaka / Mohd Ariff Noordin
This research study is about the effectiveness of service quality towards customer satisfaction at Majlis Amanah Rakyat Negeri Melaka (MARA Melaka). Dimension of service quality and customer satisfaction have been identified in order to investigate the relationship between dimensions of service qual...
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| Format: | Student Project |
| Language: | English |
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Faculty of Business and Management
2012
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| Online Access: | http://ir.uitm.edu.my/id/eprint/25332/ http://ir.uitm.edu.my/id/eprint/25332/1/PPb_MOHD%20ARIFF%20NOORDIN%20BM%20M%2012_5.pdf |