Ranking the most preferred public transportation in Penang using : fuzzy analytic hierarchy processs FAHP / Nor Syafiqah Zainuddin

Public transportation is one of the most important roles for daily activities in Penang. It is such an essential component of life nowadays for every human being that act as mobility to people in commuting people to work or to places they desire, and most importantly, it help in the process of reduc...

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Main Author: Zainuddin, Nor Syafiqah
Format: Thesis
Language:English
Published: 2019
Subjects:
Online Access:http://ir.uitm.edu.my/id/eprint/25340/
http://ir.uitm.edu.my/id/eprint/25340/1/TD_NOR%20SYAFIQAH%20ZAINUDDIN%20CS%20R%2019_5.pdf
id uitm-25340
recordtype eprints
spelling uitm-253402019-08-26T02:19:18Z http://ir.uitm.edu.my/id/eprint/25340/ Ranking the most preferred public transportation in Penang using : fuzzy analytic hierarchy processs FAHP / Nor Syafiqah Zainuddin Zainuddin, Nor Syafiqah Urban transportation Fuzzy arithmetic Public transportation is one of the most important roles for daily activities in Penang. It is such an essential component of life nowadays for every human being that act as mobility to people in commuting people to work or to places they desire, and most importantly, it help in the process of reducing traffic congestion around Penang. Different type of public transportation offer different quality of services that do not meet the quality desired by passengers. So, this decision becomes complicated in case of variant of public transportation in Penang and consist of multiple conflicting criteria that consumer preferred such as fare pricing, service of the driver, availability, safety and comfortableness. Therefore an extensively used multi criteria decision making tool Fuzzy Analytic Hierarchy Process (FAHP) can be utilized as an approach for ranking of the best public transportation problem in Penang. Using questionnaires, the study was conducted for five types of public transportation around Penang such as Rapid Penang bus, Keretapi Tanah Melayu (KTM) commuter train, Grab, MyCar and taxi involving 30 Penang citizen that have an experience of using at least once all type of public transportation selected. It was concluded that MyCar was the most preferred public transport among Penang citizen with respect to all criteria that consumer preferred and satisfied. Therefore the application of this study suggested that to help transportation planners in taking necessary steps for the improvement of service quality as per satisfaction and preferences of different modes' of users. 2019-08-26 Thesis NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/25340/1/TD_NOR%20SYAFIQAH%20ZAINUDDIN%20CS%20R%2019_5.pdf Zainuddin, Nor Syafiqah (2019) Ranking the most preferred public transportation in Penang using : fuzzy analytic hierarchy processs FAHP / Nor Syafiqah Zainuddin. Degree thesis, Universiti Teknologi Mara Perlis.
repository_type Digital Repository
institution_category Local University
institution Universiti Teknologi MARA
building UiTM Institutional Repository
collection Online Access
language English
topic Urban transportation
Fuzzy arithmetic
spellingShingle Urban transportation
Fuzzy arithmetic
Zainuddin, Nor Syafiqah
Ranking the most preferred public transportation in Penang using : fuzzy analytic hierarchy processs FAHP / Nor Syafiqah Zainuddin
description Public transportation is one of the most important roles for daily activities in Penang. It is such an essential component of life nowadays for every human being that act as mobility to people in commuting people to work or to places they desire, and most importantly, it help in the process of reducing traffic congestion around Penang. Different type of public transportation offer different quality of services that do not meet the quality desired by passengers. So, this decision becomes complicated in case of variant of public transportation in Penang and consist of multiple conflicting criteria that consumer preferred such as fare pricing, service of the driver, availability, safety and comfortableness. Therefore an extensively used multi criteria decision making tool Fuzzy Analytic Hierarchy Process (FAHP) can be utilized as an approach for ranking of the best public transportation problem in Penang. Using questionnaires, the study was conducted for five types of public transportation around Penang such as Rapid Penang bus, Keretapi Tanah Melayu (KTM) commuter train, Grab, MyCar and taxi involving 30 Penang citizen that have an experience of using at least once all type of public transportation selected. It was concluded that MyCar was the most preferred public transport among Penang citizen with respect to all criteria that consumer preferred and satisfied. Therefore the application of this study suggested that to help transportation planners in taking necessary steps for the improvement of service quality as per satisfaction and preferences of different modes' of users.
format Thesis
author Zainuddin, Nor Syafiqah
author_facet Zainuddin, Nor Syafiqah
author_sort Zainuddin, Nor Syafiqah
title Ranking the most preferred public transportation in Penang using : fuzzy analytic hierarchy processs FAHP / Nor Syafiqah Zainuddin
title_short Ranking the most preferred public transportation in Penang using : fuzzy analytic hierarchy processs FAHP / Nor Syafiqah Zainuddin
title_full Ranking the most preferred public transportation in Penang using : fuzzy analytic hierarchy processs FAHP / Nor Syafiqah Zainuddin
title_fullStr Ranking the most preferred public transportation in Penang using : fuzzy analytic hierarchy processs FAHP / Nor Syafiqah Zainuddin
title_full_unstemmed Ranking the most preferred public transportation in Penang using : fuzzy analytic hierarchy processs FAHP / Nor Syafiqah Zainuddin
title_sort ranking the most preferred public transportation in penang using : fuzzy analytic hierarchy processs fahp / nor syafiqah zainuddin
publishDate 2019
url http://ir.uitm.edu.my/id/eprint/25340/
http://ir.uitm.edu.my/id/eprint/25340/1/TD_NOR%20SYAFIQAH%20ZAINUDDIN%20CS%20R%2019_5.pdf
first_indexed 2023-09-18T23:14:32Z
last_indexed 2023-09-18T23:14:32Z
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