The relationship between information quality, system quality, service quality and employee’s productivity / Muhd Amidi Salleh

This study is conducted to examine on how information system quality can affect the employee’s productivity. On this research, the employee of the Standard Chartered Bank in International Trade Department has been chosen as sample of the study in order to analyze on that topics. This study presents...

Full description

Bibliographic Details
Main Author: Salleh, Muhd Amidi
Format: Student Project
Language:English
Published: Faculty of Business and Management 2010
Subjects:
Online Access:http://ir.uitm.edu.my/id/eprint/25703/
http://ir.uitm.edu.my/id/eprint/25703/1/PPb_MUHD%20AMIDI%20SALLEH%20BM%20M%2010_5.pdf
id uitm-25703
recordtype eprints
spelling uitm-257032019-12-27T05:28:38Z http://ir.uitm.edu.my/id/eprint/25703/ The relationship between information quality, system quality, service quality and employee’s productivity / Muhd Amidi Salleh Salleh, Muhd Amidi Total quality management. Benchmarking Personnel management. Employment management This study is conducted to examine on how information system quality can affect the employee’s productivity. On this research, the employee of the Standard Chartered Bank in International Trade Department has been chosen as sample of the study in order to analyze on that topics. This study presents new empirical evidence on the relationship between information worker productivity generated from information systems quality. Some scholars argued that computers (information system) have yet to make companies more productive. On the surface, the issue seems unarguably simple. If computers don’t spur productivity, companies that don’t use computers should do as well as or better than those that do. From the result of this study shows that information system quality is not really affect the employee’s productivity. The relationship between the information system quality and employee’s productivity is existed but the level of the relationship is just moderate. Faculty of Business and Management 2010 Student Project NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/25703/1/PPb_MUHD%20AMIDI%20SALLEH%20BM%20M%2010_5.pdf Salleh, Muhd Amidi (2010) The relationship between information quality, system quality, service quality and employee’s productivity / Muhd Amidi Salleh. [Student Project] (Unpublished)
repository_type Digital Repository
institution_category Local University
institution Universiti Teknologi MARA
building UiTM Institutional Repository
collection Online Access
language English
topic Total quality management. Benchmarking
Personnel management. Employment management
spellingShingle Total quality management. Benchmarking
Personnel management. Employment management
Salleh, Muhd Amidi
The relationship between information quality, system quality, service quality and employee’s productivity / Muhd Amidi Salleh
description This study is conducted to examine on how information system quality can affect the employee’s productivity. On this research, the employee of the Standard Chartered Bank in International Trade Department has been chosen as sample of the study in order to analyze on that topics. This study presents new empirical evidence on the relationship between information worker productivity generated from information systems quality. Some scholars argued that computers (information system) have yet to make companies more productive. On the surface, the issue seems unarguably simple. If computers don’t spur productivity, companies that don’t use computers should do as well as or better than those that do. From the result of this study shows that information system quality is not really affect the employee’s productivity. The relationship between the information system quality and employee’s productivity is existed but the level of the relationship is just moderate.
format Student Project
author Salleh, Muhd Amidi
author_facet Salleh, Muhd Amidi
author_sort Salleh, Muhd Amidi
title The relationship between information quality, system quality, service quality and employee’s productivity / Muhd Amidi Salleh
title_short The relationship between information quality, system quality, service quality and employee’s productivity / Muhd Amidi Salleh
title_full The relationship between information quality, system quality, service quality and employee’s productivity / Muhd Amidi Salleh
title_fullStr The relationship between information quality, system quality, service quality and employee’s productivity / Muhd Amidi Salleh
title_full_unstemmed The relationship between information quality, system quality, service quality and employee’s productivity / Muhd Amidi Salleh
title_sort relationship between information quality, system quality, service quality and employee’s productivity / muhd amidi salleh
publisher Faculty of Business and Management
publishDate 2010
url http://ir.uitm.edu.my/id/eprint/25703/
http://ir.uitm.edu.my/id/eprint/25703/1/PPb_MUHD%20AMIDI%20SALLEH%20BM%20M%2010_5.pdf
first_indexed 2023-09-18T23:15:17Z
last_indexed 2023-09-18T23:15:17Z
_version_ 1777419071509233664