The impact of the training elements done by PIMMAG PD base toward customer satisfaction / Nur Izzati Zulbaharin

The purpose of study is to define the impact of training elements done by PIMMAG PD Base toward customer satisfaction. Currently, the number of members of PIMMAG keep increasing because of their satisfaction towards PIMMAG. So, in this research helped PIMMAG to know their customer level of satisfact...

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Bibliographic Details
Main Author:	Zulbaharin, Nur Izzati
Format:	Student Project
Language:	English
Published:	Faculty of Business and Management 2015
Subjects:	Consumer satisfaction Personnel management. Employment management Training of employees. Employer-supported education
Online Access:	http://ir.uitm.edu.my/id/eprint/26087/ http://ir.uitm.edu.my/id/eprint/26087/1/PPb_NUR%20IZZATI%20ZULBAHARIN%20BM%20M%2015_5.pdf

id	uitm-26087
recordtype	eprints
spelling	uitm-260872020-01-16T03:14:35Z http://ir.uitm.edu.my/id/eprint/26087/ The impact of the training elements done by PIMMAG PD base toward customer satisfaction / Nur Izzati Zulbaharin Zulbaharin, Nur Izzati Consumer satisfaction Personnel management. Employment management Training of employees. Employer-supported education The purpose of study is to define the impact of training elements done by PIMMAG PD Base toward customer satisfaction. Currently, the number of members of PIMMAG keep increasing because of their satisfaction towards PIMMAG. So, in this research helped PIMMAG to know their customer level of satisfaction. The method use was non-probability sampling which is convenience sampling because it is quick and easy. The objective of this study is to identify the level of customer satisfaction in PIMMAG PD Base, to identify the relationship between training element and customer satisfaction, to identify the most dominant of training element towards customer satisfaction at PIMMAG PD Base and lastly to identify the alternative to improve customer satisfaction at PIMMAG PD Base. The result show the reliability test, demographic profile such as gender, company represented, current position, race and their experience in training as well as the level of customer satisfaction, the relationship between training element and customer satisfaction and also the most dominant training element. Faculty of Business and Management 2015 Student Project NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/26087/1/PPb_NUR%20IZZATI%20ZULBAHARIN%20BM%20M%2015_5.pdf Zulbaharin, Nur Izzati (2015) The impact of the training elements done by PIMMAG PD base toward customer satisfaction / Nur Izzati Zulbaharin. [Student Project] (Unpublished)
repository_type	Digital Repository
institution_category	Local University
institution	Universiti Teknologi MARA
building	UiTM Institutional Repository
collection	Online Access
language	English
topic	Consumer satisfaction Personnel management. Employment management Training of employees. Employer-supported education
spellingShingle	Consumer satisfaction Personnel management. Employment management Training of employees. Employer-supported education Zulbaharin, Nur Izzati The impact of the training elements done by PIMMAG PD base toward customer satisfaction / Nur Izzati Zulbaharin
description	The purpose of study is to define the impact of training elements done by PIMMAG PD Base toward customer satisfaction. Currently, the number of members of PIMMAG keep increasing because of their satisfaction towards PIMMAG. So, in this research helped PIMMAG to know their customer level of satisfaction. The method use was non-probability sampling which is convenience sampling because it is quick and easy. The objective of this study is to identify the level of customer satisfaction in PIMMAG PD Base, to identify the relationship between training element and customer satisfaction, to identify the most dominant of training element towards customer satisfaction at PIMMAG PD Base and lastly to identify the alternative to improve customer satisfaction at PIMMAG PD Base. The result show the reliability test, demographic profile such as gender, company represented, current position, race and their experience in training as well as the level of customer satisfaction, the relationship between training element and customer satisfaction and also the most dominant training element.
format	Student Project
author	Zulbaharin, Nur Izzati
author_facet	Zulbaharin, Nur Izzati
author_sort	Zulbaharin, Nur Izzati
title	The impact of the training elements done by PIMMAG PD base toward customer satisfaction / Nur Izzati Zulbaharin
title_short	The impact of the training elements done by PIMMAG PD base toward customer satisfaction / Nur Izzati Zulbaharin
title_full	The impact of the training elements done by PIMMAG PD base toward customer satisfaction / Nur Izzati Zulbaharin
title_fullStr	The impact of the training elements done by PIMMAG PD base toward customer satisfaction / Nur Izzati Zulbaharin
title_full_unstemmed	The impact of the training elements done by PIMMAG PD base toward customer satisfaction / Nur Izzati Zulbaharin
title_sort	impact of the training elements done by pimmag pd base toward customer satisfaction / nur izzati zulbaharin
publisher	Faculty of Business and Management
publishDate	2015
url	http://ir.uitm.edu.my/id/eprint/26087/ http://ir.uitm.edu.my/id/eprint/26087/1/PPb_NUR%20IZZATI%20ZULBAHARIN%20BM%20M%2015_5.pdf
first_indexed	2023-09-18T23:16:08Z
last_indexed	2023-09-18T23:16:08Z
_version_	1777419124921597952

The impact of the training elements done by PIMMAG PD base toward customer satisfaction / Nur Izzati Zulbaharin

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