Factor influencing performance of postman in POS Malaysia Melaka / Nur Liyana Haji Yusof

The purpose of this study is to identify factors influencing performance of postman in POS Malaysia Melaka. Specific objectives were to estimate self-reported performance, and determine whether differences in employee demographics, job satisfaction, and organizational commitment, influenced performa...

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Bibliographic Details
Main Author:	Yusof, Nur Liyana
Format:	Student Project
Language:	English
Published:	Faculty of Business and Management 2010
Subjects:	Work. Performance Personnel management. Employment management Job satisfaction
Online Access:	http://ir.uitm.edu.my/id/eprint/26125/ http://ir.uitm.edu.my/id/eprint/26125/1/PPb_NUR%20LIYANA%20YUSOF%20BM%20M%2010_5.pdf

id	uitm-26125
recordtype	eprints
spelling	uitm-261252020-01-16T03:31:05Z http://ir.uitm.edu.my/id/eprint/26125/ Factor influencing performance of postman in POS Malaysia Melaka / Nur Liyana Haji Yusof Yusof, Nur Liyana Work. Performance Personnel management. Employment management Job satisfaction The purpose of this study is to identify factors influencing performance of postman in POS Malaysia Melaka. Specific objectives were to estimate self-reported performance, and determine whether differences in employee demographics, job satisfaction, and organizational commitment, influenced performance. All postmen at Melaka General POS Office were randomly selected. The questionnaire was sent to 50 respondents. Statistical analysis included reliability test, descriptive statistic and cross tabulation analysis. The study finds that job performance is positively correlated with organizational commitment, job satisfaction and personal variables. Both job satisfaction and organizational commitment are strong predictors of postman’ performance. Job performance is positively related to some personal factors, including years of experience, income level, number of children and marital status. Level of education is negatively related to performance. The organization should be placed on effective supervision, empowerment, and a better reward system for postman, therefore, they need to adopt effective human resources strategies that aim to improve commitment and retention of qualified workers Faculty of Business and Management 2010 Student Project NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/26125/1/PPb_NUR%20LIYANA%20YUSOF%20BM%20M%2010_5.pdf Yusof, Nur Liyana (2010) Factor influencing performance of postman in POS Malaysia Melaka / Nur Liyana Haji Yusof. [Student Project] (Unpublished)
repository_type	Digital Repository
institution_category	Local University
institution	Universiti Teknologi MARA
building	UiTM Institutional Repository
collection	Online Access
language	English
topic	Work. Performance Personnel management. Employment management Job satisfaction
spellingShingle	Work. Performance Personnel management. Employment management Job satisfaction Yusof, Nur Liyana Factor influencing performance of postman in POS Malaysia Melaka / Nur Liyana Haji Yusof
description	The purpose of this study is to identify factors influencing performance of postman in POS Malaysia Melaka. Specific objectives were to estimate self-reported performance, and determine whether differences in employee demographics, job satisfaction, and organizational commitment, influenced performance. All postmen at Melaka General POS Office were randomly selected. The questionnaire was sent to 50 respondents. Statistical analysis included reliability test, descriptive statistic and cross tabulation analysis. The study finds that job performance is positively correlated with organizational commitment, job satisfaction and personal variables. Both job satisfaction and organizational commitment are strong predictors of postman’ performance. Job performance is positively related to some personal factors, including years of experience, income level, number of children and marital status. Level of education is negatively related to performance. The organization should be placed on effective supervision, empowerment, and a better reward system for postman, therefore, they need to adopt effective human resources strategies that aim to improve commitment and retention of qualified workers
format	Student Project
author	Yusof, Nur Liyana
author_facet	Yusof, Nur Liyana
author_sort	Yusof, Nur Liyana
title	Factor influencing performance of postman in POS Malaysia Melaka / Nur Liyana Haji Yusof
title_short	Factor influencing performance of postman in POS Malaysia Melaka / Nur Liyana Haji Yusof
title_full	Factor influencing performance of postman in POS Malaysia Melaka / Nur Liyana Haji Yusof
title_fullStr	Factor influencing performance of postman in POS Malaysia Melaka / Nur Liyana Haji Yusof
title_full_unstemmed	Factor influencing performance of postman in POS Malaysia Melaka / Nur Liyana Haji Yusof
title_sort	factor influencing performance of postman in pos malaysia melaka / nur liyana haji yusof
publisher	Faculty of Business and Management
publishDate	2010
url	http://ir.uitm.edu.my/id/eprint/26125/ http://ir.uitm.edu.my/id/eprint/26125/1/PPb_NUR%20LIYANA%20YUSOF%20BM%20M%2010_5.pdf
first_indexed	2023-09-18T23:16:14Z
last_indexed	2023-09-18T23:16:14Z
_version_	1777419130407747584

Factor influencing performance of postman in POS Malaysia Melaka / Nur Liyana Haji Yusof

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