Factors influencing consumer acceptance of online banking: a case study on Kuala Lumpur area / Nuramira Azrai and Anis Nabilah Abdul Hamid

Internet banking has becoming the most advance channel in financial service and offers many benefits to financial institutions and as well to the consumer. Internet banking provide a lot of advantages such as quick service delivery, reduced frequency of going to banks physically and reduced cash ha...

Full description

Bibliographic Details
Main Authors:	Azrai, Nuramira, Abdul Hamid, Anis Nabilah
Format:	Student Project
Language:	English
Published:	Faculty of Business and Management 2014
Subjects:	Banking Acceptances Computer networks. Electronic information resources . Including the Internet
Online Access:	http://ir.uitm.edu.my/id/eprint/26234/ http://ir.uitm.edu.my/id/eprint/26234/1/PPb_NURAMIRA%20AZRAI%20BM%20M%2014_5.pdf

id	uitm-26234
recordtype	eprints
spelling	uitm-262342020-01-29T05:47:50Z http://ir.uitm.edu.my/id/eprint/26234/ Factors influencing consumer acceptance of online banking: a case study on Kuala Lumpur area / Nuramira Azrai and Anis Nabilah Abdul Hamid Azrai, Nuramira Abdul Hamid, Anis Nabilah Banking Acceptances Computer networks. Electronic information resources . Including the Internet Internet banking has becoming the most advance channel in financial service and offers many benefits to financial institutions and as well to the consumer. Internet banking provide a lot of advantages such as quick service delivery, reduced frequency of going to banks physically and reduced cash handling. The purpose of this study is to investigate the factors that influence the acceptance of Internet banking in Kuala Lumpur area. There are three factors that influencing the Internet banking acceptance which were ease of use, security and privacy, quality of internet connection. The study follows descriptive research using survey methods. A set of questionnaires of multiple choice and five (5) point likert scale was developed and 100 questionnaires were distributed around Kuala Lumpur area. Frequency analysis, reliability test, correlation analysis, regression analysis, Durbin Watson and coefficient of determination have been chosen as the method to find the result. The findings indicated that ease of use is the most factors that influence the acceptance of Internet Banking in Kuala Lumpur area compared to security and the quality of internet connection. As for future researcher, it recommended that this study can be conduct at different state in Malaysia such as in rural area to know more about the factors that can influence the acceptance of online banking usage. Faculty of Business and Management 2014 Student Project NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/26234/1/PPb_NURAMIRA%20AZRAI%20BM%20M%2014_5.pdf Azrai, Nuramira and Abdul Hamid, Anis Nabilah (2014) Factors influencing consumer acceptance of online banking: a case study on Kuala Lumpur area / Nuramira Azrai and Anis Nabilah Abdul Hamid. [Student Project] (Unpublished)
repository_type	Digital Repository
institution_category	Local University
institution	Universiti Teknologi MARA
building	UiTM Institutional Repository
collection	Online Access
language	English
topic	Banking Acceptances Computer networks. Electronic information resources . Including the Internet
spellingShingle	Banking Acceptances Computer networks. Electronic information resources . Including the Internet Azrai, Nuramira Abdul Hamid, Anis Nabilah Factors influencing consumer acceptance of online banking: a case study on Kuala Lumpur area / Nuramira Azrai and Anis Nabilah Abdul Hamid
description	Internet banking has becoming the most advance channel in financial service and offers many benefits to financial institutions and as well to the consumer. Internet banking provide a lot of advantages such as quick service delivery, reduced frequency of going to banks physically and reduced cash handling. The purpose of this study is to investigate the factors that influence the acceptance of Internet banking in Kuala Lumpur area. There are three factors that influencing the Internet banking acceptance which were ease of use, security and privacy, quality of internet connection. The study follows descriptive research using survey methods. A set of questionnaires of multiple choice and five (5) point likert scale was developed and 100 questionnaires were distributed around Kuala Lumpur area. Frequency analysis, reliability test, correlation analysis, regression analysis, Durbin Watson and coefficient of determination have been chosen as the method to find the result. The findings indicated that ease of use is the most factors that influence the acceptance of Internet Banking in Kuala Lumpur area compared to security and the quality of internet connection. As for future researcher, it recommended that this study can be conduct at different state in Malaysia such as in rural area to know more about the factors that can influence the acceptance of online banking usage.
format	Student Project
author	Azrai, Nuramira Abdul Hamid, Anis Nabilah
author_facet	Azrai, Nuramira Abdul Hamid, Anis Nabilah
author_sort	Azrai, Nuramira
title	Factors influencing consumer acceptance of online banking: a case study on Kuala Lumpur area / Nuramira Azrai and Anis Nabilah Abdul Hamid
title_short	Factors influencing consumer acceptance of online banking: a case study on Kuala Lumpur area / Nuramira Azrai and Anis Nabilah Abdul Hamid
title_full	Factors influencing consumer acceptance of online banking: a case study on Kuala Lumpur area / Nuramira Azrai and Anis Nabilah Abdul Hamid
title_fullStr	Factors influencing consumer acceptance of online banking: a case study on Kuala Lumpur area / Nuramira Azrai and Anis Nabilah Abdul Hamid
title_full_unstemmed	Factors influencing consumer acceptance of online banking: a case study on Kuala Lumpur area / Nuramira Azrai and Anis Nabilah Abdul Hamid
title_sort	factors influencing consumer acceptance of online banking: a case study on kuala lumpur area / nuramira azrai and anis nabilah abdul hamid
publisher	Faculty of Business and Management
publishDate	2014
url	http://ir.uitm.edu.my/id/eprint/26234/ http://ir.uitm.edu.my/id/eprint/26234/1/PPb_NURAMIRA%20AZRAI%20BM%20M%2014_5.pdf
first_indexed	2023-09-18T23:16:27Z
last_indexed	2023-09-18T23:16:27Z
_version_	1777419144926330880

Factors influencing consumer acceptance of online banking: a case study on Kuala Lumpur area / Nuramira Azrai and Anis Nabilah Abdul Hamid

Similar Items