Factors influencing customer satisfaction on food service establishment in Malaysia and other ASEAN countries / Nor Adilah Mohd Nazlin and Nor Hazimah Ishak
The customer satisfaction is the expectations of the customer are met with the experience by them. Factors influencing customer satisfaction is important in determine the success of the food service establishment that concurrently effect food service industry. However, the food service establishment...
| Main Authors: | , |
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| Format: | Student Project |
| Language: | English |
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Faculty of Hotel and Tourism, Universiti Teknologi MARA
2018
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| Subjects: | |
| Online Access: | http://ir.uitm.edu.my/id/eprint/26538/ http://ir.uitm.edu.my/id/eprint/26538/1/PPb_NOR%20ADILAH%20MOHD%20NAZLIN%20HM%20T%2018_5.pdf |