Performance measurement system using balanced score card: a case study in Pusat Zakat Melaka, Malaysia / A’ieshah Abdullah Sani...[et.al]

The introduction of Balanced Score Card (BSC) as one of the management accounting tools to measure the performance of companies in both aspects of financial and non-financial positions has been predominantly used since 1992 and has resulted in positive energies for the profit-making companies. Hence...

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Main Authors: Abdullah Sani, A’ieshah, Saidin, Amilia, Adanan, Siti Azrina, Bustamam, Khair Syakira
Format: Article
Language:English
Published: Center for Islamic Philanthropy & Social Finance 2019
Subjects:
Online Access:http://ir.uitm.edu.my/id/eprint/27230/
http://ir.uitm.edu.my/id/eprint/27230/
http://ir.uitm.edu.my/id/eprint/27230/1/AJ_A%E2%80%99IESHAH%20ABDULLAH%20SANI%20ACIS%20M%2019.pdf
id uitm-27230
recordtype eprints
spelling uitm-272302020-01-15T07:18:59Z http://ir.uitm.edu.my/id/eprint/27230/ Performance measurement system using balanced score card: a case study in Pusat Zakat Melaka, Malaysia / A’ieshah Abdullah Sani...[et.al] Abdullah Sani, A’ieshah Saidin, Amilia Adanan, Siti Azrina Bustamam, Khair Syakira Organizational effectiveness. Performance measurement Balanced scorecard (Management) Performance standards The introduction of Balanced Score Card (BSC) as one of the management accounting tools to measure the performance of companies in both aspects of financial and non-financial positions has been predominantly used since 1992 and has resulted in positive energies for the profit-making companies. Hence, the extension of the BSC is also required to help the social business organisations in delivering their multiple bottom lines in the most effective ways and providing organisations a mechanism to track their performance holistically through both quantitative and qualitative information. The objective of this paper is to identify and evaluate the indicators used in the BSC as a performance measurement tool for the Islamic Philanthropy Institutions (IPI)s mainly in Pusat Zakat Melaka (PZM) under four main perspectives which are financial perspective, stakeholder’s perspective, internal process perspective and learning and growth perspective in order to achieve the institute’s vision and mission. The findings show that the indicators available for all of the perspectives can be measurable and consistent with the institute’s mission and vision. The outcome of this study could provide a guideline in designing a proper measurement system that can be implemented by the other IPIs in Malaysia in order to maintain its sustainability and competitiveness in future. Center for Islamic Philanthropy & Social Finance 2019-11 Article PeerReviewed text en http://ir.uitm.edu.my/id/eprint/27230/1/AJ_A%E2%80%99IESHAH%20ABDULLAH%20SANI%20ACIS%20M%2019.pdf Abdullah Sani, A’ieshah and Saidin, Amilia and Adanan, Siti Azrina and Bustamam, Khair Syakira (2019) Performance measurement system using balanced score card: a case study in Pusat Zakat Melaka, Malaysia / A’ieshah Abdullah Sani...[et.al]. Journal of Islamic Philanthropy & Social Finance, 1 (1). pp. 15-29. ISSN eISSN: 2590-3942 https://cipsf.my/images/pdf/jipsf/nov2019/JIPSF_Vol_11_2019_15-29.pdf
repository_type Digital Repository
institution_category Local University
institution Universiti Teknologi MARA
building UiTM Institutional Repository
collection Online Access
language English
topic Organizational effectiveness. Performance measurement
Balanced scorecard (Management)
Performance standards
spellingShingle Organizational effectiveness. Performance measurement
Balanced scorecard (Management)
Performance standards
Abdullah Sani, A’ieshah
Saidin, Amilia
Adanan, Siti Azrina
Bustamam, Khair Syakira
Performance measurement system using balanced score card: a case study in Pusat Zakat Melaka, Malaysia / A’ieshah Abdullah Sani...[et.al]
description The introduction of Balanced Score Card (BSC) as one of the management accounting tools to measure the performance of companies in both aspects of financial and non-financial positions has been predominantly used since 1992 and has resulted in positive energies for the profit-making companies. Hence, the extension of the BSC is also required to help the social business organisations in delivering their multiple bottom lines in the most effective ways and providing organisations a mechanism to track their performance holistically through both quantitative and qualitative information. The objective of this paper is to identify and evaluate the indicators used in the BSC as a performance measurement tool for the Islamic Philanthropy Institutions (IPI)s mainly in Pusat Zakat Melaka (PZM) under four main perspectives which are financial perspective, stakeholder’s perspective, internal process perspective and learning and growth perspective in order to achieve the institute’s vision and mission. The findings show that the indicators available for all of the perspectives can be measurable and consistent with the institute’s mission and vision. The outcome of this study could provide a guideline in designing a proper measurement system that can be implemented by the other IPIs in Malaysia in order to maintain its sustainability and competitiveness in future.
format Article
author Abdullah Sani, A’ieshah
Saidin, Amilia
Adanan, Siti Azrina
Bustamam, Khair Syakira
author_facet Abdullah Sani, A’ieshah
Saidin, Amilia
Adanan, Siti Azrina
Bustamam, Khair Syakira
author_sort Abdullah Sani, A’ieshah
title Performance measurement system using balanced score card: a case study in Pusat Zakat Melaka, Malaysia / A’ieshah Abdullah Sani...[et.al]
title_short Performance measurement system using balanced score card: a case study in Pusat Zakat Melaka, Malaysia / A’ieshah Abdullah Sani...[et.al]
title_full Performance measurement system using balanced score card: a case study in Pusat Zakat Melaka, Malaysia / A’ieshah Abdullah Sani...[et.al]
title_fullStr Performance measurement system using balanced score card: a case study in Pusat Zakat Melaka, Malaysia / A’ieshah Abdullah Sani...[et.al]
title_full_unstemmed Performance measurement system using balanced score card: a case study in Pusat Zakat Melaka, Malaysia / A’ieshah Abdullah Sani...[et.al]
title_sort performance measurement system using balanced score card: a case study in pusat zakat melaka, malaysia / a’ieshah abdullah sani...[et.al]
publisher Center for Islamic Philanthropy & Social Finance
publishDate 2019
url http://ir.uitm.edu.my/id/eprint/27230/
http://ir.uitm.edu.my/id/eprint/27230/
http://ir.uitm.edu.my/id/eprint/27230/1/AJ_A%E2%80%99IESHAH%20ABDULLAH%20SANI%20ACIS%20M%2019.pdf
first_indexed 2023-09-18T23:18:03Z
last_indexed 2023-09-18T23:18:03Z
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