The effectiveness of restaurant advertisement through social media in Dungun, Terengganu: a content analysis / Nurul Hamizah Salleh

There are many ways to advertise restaurant apart from the conventional methods. The use of social networking (social media), electronic media (website) and word of mouths are among the methods used by restaurant operators (Romaniuk et al., 2017). Today, people much prefer to use social media becaus...

Full description

Bibliographic Details
Main Author: Salleh, Nurul Hamizah
Format: Student Project
Language:English
Published: Faculty of Hotel and Tourism 2017
Subjects:
Online Access:http://ir.uitm.edu.my/id/eprint/27958/
http://ir.uitm.edu.my/id/eprint/27958/1/PPb_NURUL%20HAMIZAH%20SALLEH%20HM%20T%2017_5.pdf
id uitm-27958
recordtype eprints
spelling uitm-279582020-01-30T07:22:48Z http://ir.uitm.edu.my/id/eprint/27958/ The effectiveness of restaurant advertisement through social media in Dungun, Terengganu: a content analysis / Nurul Hamizah Salleh Salleh, Nurul Hamizah Hospitality industry. Hotels, clubs, restaurants, etc. Food service Malaysia Restaurants, cafeterias, tearooms, etc. There are many ways to advertise restaurant apart from the conventional methods. The use of social networking (social media), electronic media (website) and word of mouths are among the methods used by restaurant operators (Romaniuk et al., 2017). Today, people much prefer to use social media because it is easy and quick. Information which include promotional advertisement can be spread online at the tip of the finger. According to Balar (2012), social media has become marketing tools to promote restaurants. People mostly interested in social interaction and information seeking when using social media. This study was conducted to examine the effectiveness of restaurant advertising through social media in Dungun, Terengganu. A total of five (5) restaurant was selected which have their own official social media platform to promote their restaurant. The Instagram app was their main mode of advertisement to their followers and customers. Using content analysis approach, this study observed and recorded the number of likes that each of the five restaurants obtained throughout a period of eight (8) weeks. Results showed that the use of Instagram did have a positive impact on the restaurant advertising. Steady upward trend of likes obtained by the restaurants showed that it was one of the effective ways of reaching the customers. However, for future research, it is recommended that other perspectives should also be examined to seek the relationship between social media and restaurant sales, growth and customers’ feedback. Faculty of Hotel and Tourism 2017 Student Project NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/27958/1/PPb_NURUL%20HAMIZAH%20SALLEH%20HM%20T%2017_5.pdf Salleh, Nurul Hamizah (2017) The effectiveness of restaurant advertisement through social media in Dungun, Terengganu: a content analysis / Nurul Hamizah Salleh. [Student Project] (Unpublished)
repository_type Digital Repository
institution_category Local University
institution Universiti Teknologi MARA
building UiTM Institutional Repository
collection Online Access
language English
topic Hospitality industry. Hotels, clubs, restaurants, etc. Food service
Malaysia
Restaurants, cafeterias, tearooms, etc.
spellingShingle Hospitality industry. Hotels, clubs, restaurants, etc. Food service
Malaysia
Restaurants, cafeterias, tearooms, etc.
Salleh, Nurul Hamizah
The effectiveness of restaurant advertisement through social media in Dungun, Terengganu: a content analysis / Nurul Hamizah Salleh
description There are many ways to advertise restaurant apart from the conventional methods. The use of social networking (social media), electronic media (website) and word of mouths are among the methods used by restaurant operators (Romaniuk et al., 2017). Today, people much prefer to use social media because it is easy and quick. Information which include promotional advertisement can be spread online at the tip of the finger. According to Balar (2012), social media has become marketing tools to promote restaurants. People mostly interested in social interaction and information seeking when using social media. This study was conducted to examine the effectiveness of restaurant advertising through social media in Dungun, Terengganu. A total of five (5) restaurant was selected which have their own official social media platform to promote their restaurant. The Instagram app was their main mode of advertisement to their followers and customers. Using content analysis approach, this study observed and recorded the number of likes that each of the five restaurants obtained throughout a period of eight (8) weeks. Results showed that the use of Instagram did have a positive impact on the restaurant advertising. Steady upward trend of likes obtained by the restaurants showed that it was one of the effective ways of reaching the customers. However, for future research, it is recommended that other perspectives should also be examined to seek the relationship between social media and restaurant sales, growth and customers’ feedback.
format Student Project
author Salleh, Nurul Hamizah
author_facet Salleh, Nurul Hamizah
author_sort Salleh, Nurul Hamizah
title The effectiveness of restaurant advertisement through social media in Dungun, Terengganu: a content analysis / Nurul Hamizah Salleh
title_short The effectiveness of restaurant advertisement through social media in Dungun, Terengganu: a content analysis / Nurul Hamizah Salleh
title_full The effectiveness of restaurant advertisement through social media in Dungun, Terengganu: a content analysis / Nurul Hamizah Salleh
title_fullStr The effectiveness of restaurant advertisement through social media in Dungun, Terengganu: a content analysis / Nurul Hamizah Salleh
title_full_unstemmed The effectiveness of restaurant advertisement through social media in Dungun, Terengganu: a content analysis / Nurul Hamizah Salleh
title_sort effectiveness of restaurant advertisement through social media in dungun, terengganu: a content analysis / nurul hamizah salleh
publisher Faculty of Hotel and Tourism
publishDate 2017
url http://ir.uitm.edu.my/id/eprint/27958/
http://ir.uitm.edu.my/id/eprint/27958/1/PPb_NURUL%20HAMIZAH%20SALLEH%20HM%20T%2017_5.pdf
first_indexed 2023-09-18T23:19:19Z
last_indexed 2023-09-18T23:19:19Z
_version_ 1777419324382773248