Risk management in information technology outsourcing framework in Malaysia / Syaripah Ruzaini Syed Aris

Outsourcing is becoming a trend nowadays. Malaysia also takes this opportunity and embraces in IT outsourcing. As a result, Malaysia has been ranked as the third most attractive destination for outsourcing after India and China. Despite increasing number of organisations that involve in IT outsourci...

Full description

Bibliographic Details
Main Author:	Syed Aris, Syaripah Ruzaini
Format:	Thesis
Language:	English
Published:	2010
Subjects:	Malaysia
Online Access:	http://ir.uitm.edu.my/id/eprint/5272/ http://ir.uitm.edu.my/id/eprint/5272/1/TP_SYARIPAH%20RUZAINI%20SYED%20ARIS%20CS%2010_5%201.pdf

id	uitm-5272
recordtype	eprints
spelling	uitm-52722016-11-26T01:39:35Z http://ir.uitm.edu.my/id/eprint/5272/ Risk management in information technology outsourcing framework in Malaysia / Syaripah Ruzaini Syed Aris Syed Aris, Syaripah Ruzaini Malaysia Malaysia Outsourcing is becoming a trend nowadays. Malaysia also takes this opportunity and embraces in IT outsourcing. As a result, Malaysia has been ranked as the third most attractive destination for outsourcing after India and China. Despite increasing number of organisations that involve in IT outsourcing, it should be noted that IT outsourcing is not a panacea. It requires effective management in order to prevent projects from failing. This problem has also been reported to happen with the IT outsourcing projects in Malaysia. It is essential to identify, manage and mitigate the risk inherent in IT outsourcing projects. Hence, this research would focuses on managing risk in IT outsourcing projects that would be applied in Malaysian environment. There are two research model used in this study. Research Model 1 is to investigate the factors that influenced the practise of risk management in IT outsourcing phase, evaluation on how organisations practised risk management in IT outsourcing project, identification of success rate and relationship between risk management in IT outsourcing phases and IT outsourcing success. Meanwhile, Research Model 2 determines the ranking of risk factors as assessed by managers in Malaysia. There were 38 risk factors used in this study and managers' perception towards those risks was then measured. The new risk factors as envisioned by the managers were also identified. Results from quantitative study revealed that only 35.6% IT outsourcing projects managed to be delivered successfully. 2010 Thesis NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/5272/1/TP_SYARIPAH%20RUZAINI%20SYED%20ARIS%20CS%2010_5%201.pdf Syed Aris, Syaripah Ruzaini (2010) Risk management in information technology outsourcing framework in Malaysia / Syaripah Ruzaini Syed Aris. PhD thesis, Universiti Teknologi MARA.
repository_type	Digital Repository
institution_category	Local University
institution	Universiti Teknologi MARA
building	UiTM Institutional Repository
collection	Online Access
language	English
topic	Malaysia Malaysia
spellingShingle	Malaysia Malaysia Syed Aris, Syaripah Ruzaini Risk management in information technology outsourcing framework in Malaysia / Syaripah Ruzaini Syed Aris
description	Outsourcing is becoming a trend nowadays. Malaysia also takes this opportunity and embraces in IT outsourcing. As a result, Malaysia has been ranked as the third most attractive destination for outsourcing after India and China. Despite increasing number of organisations that involve in IT outsourcing, it should be noted that IT outsourcing is not a panacea. It requires effective management in order to prevent projects from failing. This problem has also been reported to happen with the IT outsourcing projects in Malaysia. It is essential to identify, manage and mitigate the risk inherent in IT outsourcing projects. Hence, this research would focuses on managing risk in IT outsourcing projects that would be applied in Malaysian environment. There are two research model used in this study. Research Model 1 is to investigate the factors that influenced the practise of risk management in IT outsourcing phase, evaluation on how organisations practised risk management in IT outsourcing project, identification of success rate and relationship between risk management in IT outsourcing phases and IT outsourcing success. Meanwhile, Research Model 2 determines the ranking of risk factors as assessed by managers in Malaysia. There were 38 risk factors used in this study and managers' perception towards those risks was then measured. The new risk factors as envisioned by the managers were also identified. Results from quantitative study revealed that only 35.6% IT outsourcing projects managed to be delivered successfully.
format	Thesis
author	Syed Aris, Syaripah Ruzaini
author_facet	Syed Aris, Syaripah Ruzaini
author_sort	Syed Aris, Syaripah Ruzaini
title	Risk management in information technology outsourcing framework in Malaysia / Syaripah Ruzaini Syed Aris
title_short	Risk management in information technology outsourcing framework in Malaysia / Syaripah Ruzaini Syed Aris
title_full	Risk management in information technology outsourcing framework in Malaysia / Syaripah Ruzaini Syed Aris
title_fullStr	Risk management in information technology outsourcing framework in Malaysia / Syaripah Ruzaini Syed Aris
title_full_unstemmed	Risk management in information technology outsourcing framework in Malaysia / Syaripah Ruzaini Syed Aris
title_sort	risk management in information technology outsourcing framework in malaysia / syaripah ruzaini syed aris
publishDate	2010
url	http://ir.uitm.edu.my/id/eprint/5272/ http://ir.uitm.edu.my/id/eprint/5272/1/TP_SYARIPAH%20RUZAINI%20SYED%20ARIS%20CS%2010_5%201.pdf
first_indexed	2023-09-18T22:47:03Z
last_indexed	2023-09-18T22:47:03Z
_version_	1777417294831419392

Risk management in information technology outsourcing framework in Malaysia / Syaripah Ruzaini Syed Aris

Similar Items