APA (7th ed.) Citation

Iberahim, Z., & Mohd Nadzar, F. (2011). Service quality and user satisfaction of the reader’s advisory desk service: A case study of University Putra Malaysia Library / Zubaidah Iberahim and Fuziah Mohd Nadzar. Faculty of Information Management.

Chicago Style (17th ed.) Citation

Iberahim, Zubaidah, and Fuziah Mohd Nadzar. Service Quality and User Satisfaction of the Reader’s Advisory Desk Service: A Case Study of University Putra Malaysia Library / Zubaidah Iberahim and Fuziah Mohd Nadzar. Faculty of Information Management, 2011.

MLA (8th ed.) Citation

Iberahim, Zubaidah, and Fuziah Mohd Nadzar. Service Quality and User Satisfaction of the Reader’s Advisory Desk Service: A Case Study of University Putra Malaysia Library / Zubaidah Iberahim and Fuziah Mohd Nadzar. Faculty of Information Management, 2011.