Visitors’ use of information kiosk at Melaka town heritage sites / Mohd Hasrul Yushairi Johari ... [et al.]

The advancement in information and communication technology (ICT) has garnered much interest in various fields. Tourism arena is one of the many fields in which ICT has become a subject of interest. Although in the late 90’s and in the early 21st century virtual tourism was predicted to have a ma...

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Main Authors: Johari, Mohd Hasrul Yushairi, Mat Roni, Mohd Saiyidi Mokhtar, Ahmad, Amiruddin, Md. Hasim, Ahmad Khairuman
Format: Article
Language:English
Published: Institute of Business Excellence and UPENA 2010
Subjects:
Online Access:http://ir.uitm.edu.my/id/eprint/868/
http://ir.uitm.edu.my/id/eprint/868/1/AJ_MOHD%20HASRUL%20YUSHAIRI%20JOHARI%20BMQR%20IBE%2010.pdf
id uitm-868
recordtype eprints
spelling uitm-8682018-11-05T07:49:24Z http://ir.uitm.edu.my/id/eprint/868/ Visitors’ use of information kiosk at Melaka town heritage sites / Mohd Hasrul Yushairi Johari ... [et al.] Johari, Mohd Hasrul Yushairi Mat Roni, Mohd Saiyidi Mokhtar Ahmad, Amiruddin Md. Hasim, Ahmad Khairuman Recreational areas and facilities. Recreation centers Online information services industry. Including Internet service providers The advancement in information and communication technology (ICT) has garnered much interest in various fields. Tourism arena is one of the many fields in which ICT has become a subject of interest. Although in the late 90’s and in the early 21st century virtual tourism was predicted to have a major impact, traditional visit to places of attraction still remains popular. Therefore, the visitor’s appreciation and knowledge on certain places of attraction may improve through an integration of virtual tourism into a conventional physical movement. This will later could help induce further interest to visit. This integration can take in many forms. One of the many significant approaches to this method is to deploy an ICT based information kiosk. Adapting the intrinsic value of information through the information kiosk however, requires more than just the technology. Social norms and user behaviour has to be adequately studied in order to better understand the visitors intention and likelihood to use such technology. Perhaps, the deployment of such technology is viewed as a catalyst to lure interest among visitors to heritage sites. Therefore, understanding the social behaviour among visitors would contribute useful information on the technical aspects of the kiosk such as design, concept and content. Several theories of social behaviour are studied and the most applicable theory is used to explain the intention and the actual use of the kiosk. Derived from the Theory of Reasoned Action which is later refined into Theory of Planned Behaviour, a model called Unified Theory of Acceptance and Use of Technology (UTAUT) is adapted in this study. The use of UTAUT is considered appropriate in current study as it incorporates several parameters that help to explain the use of an ICT based information kiosk among visitors. Institute of Business Excellence and UPENA 2010 Article PeerReviewed text en http://ir.uitm.edu.my/id/eprint/868/1/AJ_MOHD%20HASRUL%20YUSHAIRI%20JOHARI%20BMQR%20IBE%2010.pdf Johari, Mohd Hasrul Yushairi and Mat Roni, Mohd Saiyidi Mokhtar and Ahmad, Amiruddin and Md. Hasim, Ahmad Khairuman (2010) Visitors’ use of information kiosk at Melaka town heritage sites / Mohd Hasrul Yushairi Johari ... [et al.]. Business and Management Quarterly Review (BMQR), 1 (2). pp. 54-67.
repository_type Digital Repository
institution_category Local University
institution Universiti Teknologi MARA
building UiTM Institutional Repository
collection Online Access
language English
topic Recreational areas and facilities. Recreation centers
Online information services industry. Including Internet service providers
spellingShingle Recreational areas and facilities. Recreation centers
Online information services industry. Including Internet service providers
Johari, Mohd Hasrul Yushairi
Mat Roni, Mohd Saiyidi Mokhtar
Ahmad, Amiruddin
Md. Hasim, Ahmad Khairuman
Visitors’ use of information kiosk at Melaka town heritage sites / Mohd Hasrul Yushairi Johari ... [et al.]
description The advancement in information and communication technology (ICT) has garnered much interest in various fields. Tourism arena is one of the many fields in which ICT has become a subject of interest. Although in the late 90’s and in the early 21st century virtual tourism was predicted to have a major impact, traditional visit to places of attraction still remains popular. Therefore, the visitor’s appreciation and knowledge on certain places of attraction may improve through an integration of virtual tourism into a conventional physical movement. This will later could help induce further interest to visit. This integration can take in many forms. One of the many significant approaches to this method is to deploy an ICT based information kiosk. Adapting the intrinsic value of information through the information kiosk however, requires more than just the technology. Social norms and user behaviour has to be adequately studied in order to better understand the visitors intention and likelihood to use such technology. Perhaps, the deployment of such technology is viewed as a catalyst to lure interest among visitors to heritage sites. Therefore, understanding the social behaviour among visitors would contribute useful information on the technical aspects of the kiosk such as design, concept and content. Several theories of social behaviour are studied and the most applicable theory is used to explain the intention and the actual use of the kiosk. Derived from the Theory of Reasoned Action which is later refined into Theory of Planned Behaviour, a model called Unified Theory of Acceptance and Use of Technology (UTAUT) is adapted in this study. The use of UTAUT is considered appropriate in current study as it incorporates several parameters that help to explain the use of an ICT based information kiosk among visitors.
format Article
author Johari, Mohd Hasrul Yushairi
Mat Roni, Mohd Saiyidi Mokhtar
Ahmad, Amiruddin
Md. Hasim, Ahmad Khairuman
author_facet Johari, Mohd Hasrul Yushairi
Mat Roni, Mohd Saiyidi Mokhtar
Ahmad, Amiruddin
Md. Hasim, Ahmad Khairuman
author_sort Johari, Mohd Hasrul Yushairi
title Visitors’ use of information kiosk at Melaka town heritage sites / Mohd Hasrul Yushairi Johari ... [et al.]
title_short Visitors’ use of information kiosk at Melaka town heritage sites / Mohd Hasrul Yushairi Johari ... [et al.]
title_full Visitors’ use of information kiosk at Melaka town heritage sites / Mohd Hasrul Yushairi Johari ... [et al.]
title_fullStr Visitors’ use of information kiosk at Melaka town heritage sites / Mohd Hasrul Yushairi Johari ... [et al.]
title_full_unstemmed Visitors’ use of information kiosk at Melaka town heritage sites / Mohd Hasrul Yushairi Johari ... [et al.]
title_sort visitors’ use of information kiosk at melaka town heritage sites / mohd hasrul yushairi johari ... [et al.]
publisher Institute of Business Excellence and UPENA
publishDate 2010
url http://ir.uitm.edu.my/id/eprint/868/
http://ir.uitm.edu.my/id/eprint/868/1/AJ_MOHD%20HASRUL%20YUSHAIRI%20JOHARI%20BMQR%20IBE%2010.pdf
first_indexed 2023-09-18T22:45:08Z
last_indexed 2023-09-18T22:45:08Z
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