Sentosa, I. (2013). Influence of customer satisfaction on service quality and trust relationship in Malaysian rural tourism / Zahir Osman and Ilham Sentosa. Faculty of Business Management.
Chicago Style (17th ed.) CitationSentosa, Ilham. Influence of Customer Satisfaction on Service Quality and Trust Relationship in Malaysian Rural Tourism / Zahir Osman and Ilham Sentosa. Faculty of Business Management, 2013.
MLA (8th ed.) CitationSentosa, Ilham. Influence of Customer Satisfaction on Service Quality and Trust Relationship in Malaysian Rural Tourism / Zahir Osman and Ilham Sentosa. Faculty of Business Management, 2013.
Warning: These citations may not always be 100% accurate.