Critical success factors and improvements in ISO 9000 maintenance / Roslina Ab Wahid and James Corner

The purpose of the ISO 9000 standards is to facilitate the multinational exchange of products and services by providing a clear set of quality systems requirements. It is also to assist organizations of all sectors and sizes to implement and operate an effective quality management system (QMS). T...

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Main Authors: Ab Wahid, Roslina, Corner, James
Format: Article
Language:English
Published: Institute of Business Excellent (IBE) 2011
Subjects:
Online Access:http://ir.uitm.edu.my/id/eprint/884/
http://ir.uitm.edu.my/id/eprint/884/1/AJ_ROSLINA%20AB%20WAHID%20BMQR%20SA%2011.pdf
id uitm-884
recordtype eprints
spelling uitm-8842019-04-30T07:34:27Z http://ir.uitm.edu.my/id/eprint/884/ Critical success factors and improvements in ISO 9000 maintenance / Roslina Ab Wahid and James Corner Ab Wahid, Roslina Corner, James Management. Industrial Management The purpose of the ISO 9000 standards is to facilitate the multinational exchange of products and services by providing a clear set of quality systems requirements. It is also to assist organizations of all sectors and sizes to implement and operate an effective quality management system (QMS). The generic nature of the standards allows interested companies to determine the specifics of how the standards apply to its organization. Registration or certification to the standards demonstrates to customers that the supplying organization has achieved a basic level of quality assurance by the formalization and documentation of its quality management system. However, there is a lacking in the literature on the post-certification period as most of the published work focuses on how to obtain certification and the impact of certification on ISO 9000-certified companies. Thus, studies do not generally address what happens after the companies have obtained their certification. Institute of Business Excellent (IBE) 2011 Article PeerReviewed text en http://ir.uitm.edu.my/id/eprint/884/1/AJ_ROSLINA%20AB%20WAHID%20BMQR%20SA%2011.pdf Ab Wahid, Roslina and Corner, James (2011) Critical success factors and improvements in ISO 9000 maintenance / Roslina Ab Wahid and James Corner. Business and Management Quarterly Review (BMQR), 2 (2). pp. 1-13.
repository_type Digital Repository
institution_category Local University
institution Universiti Teknologi MARA
building UiTM Institutional Repository
collection Online Access
language English
topic Management. Industrial Management
spellingShingle Management. Industrial Management
Ab Wahid, Roslina
Corner, James
Critical success factors and improvements in ISO 9000 maintenance / Roslina Ab Wahid and James Corner
description The purpose of the ISO 9000 standards is to facilitate the multinational exchange of products and services by providing a clear set of quality systems requirements. It is also to assist organizations of all sectors and sizes to implement and operate an effective quality management system (QMS). The generic nature of the standards allows interested companies to determine the specifics of how the standards apply to its organization. Registration or certification to the standards demonstrates to customers that the supplying organization has achieved a basic level of quality assurance by the formalization and documentation of its quality management system. However, there is a lacking in the literature on the post-certification period as most of the published work focuses on how to obtain certification and the impact of certification on ISO 9000-certified companies. Thus, studies do not generally address what happens after the companies have obtained their certification.
format Article
author Ab Wahid, Roslina
Corner, James
author_facet Ab Wahid, Roslina
Corner, James
author_sort Ab Wahid, Roslina
title Critical success factors and improvements in ISO 9000 maintenance / Roslina Ab Wahid and James Corner
title_short Critical success factors and improvements in ISO 9000 maintenance / Roslina Ab Wahid and James Corner
title_full Critical success factors and improvements in ISO 9000 maintenance / Roslina Ab Wahid and James Corner
title_fullStr Critical success factors and improvements in ISO 9000 maintenance / Roslina Ab Wahid and James Corner
title_full_unstemmed Critical success factors and improvements in ISO 9000 maintenance / Roslina Ab Wahid and James Corner
title_sort critical success factors and improvements in iso 9000 maintenance / roslina ab wahid and james corner
publisher Institute of Business Excellent (IBE)
publishDate 2011
url http://ir.uitm.edu.my/id/eprint/884/
http://ir.uitm.edu.my/id/eprint/884/1/AJ_ROSLINA%20AB%20WAHID%20BMQR%20SA%2011.pdf
first_indexed 2023-09-18T22:45:10Z
last_indexed 2023-09-18T22:45:10Z
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