The importance of usability features in enhancing online communication satisfaction

Web 2.0 is providing more responsive, interactive and online platforms of participation and engagement within users in organizations. The growth of the Internet gives a significant contribution to the development of online systems. The acceptance and usage of online system in organizations depend on...

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Bibliographic Details
Main Authors: Mohd Azul Mohamad Salleh, Ali Salman, Mohd Nor Shahizan Ali, Hasrul Hashim
Format: Article
Language:English
Published: Penerbit Universiti Kebangsaan Malaysia 2016
Online Access:http://journalarticle.ukm.my/10463/
http://journalarticle.ukm.my/10463/
http://journalarticle.ukm.my/10463/1/14688-40501-1-SM.pdf