A study of indirectness in Business Meetings

The present study examines spoken interactions (with a focus on indirectness) performed by speakers in intercultural external meetings between a Hong Kong-based airline company and a bank on a co-branded credit card project. This study will firstly investigate how indirectness is applied when the co...

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Main Author: Lancy Fung
Format: Article
Language:English
Published: Pusat Pengajian Bahasa dan Linguistik, FSSK, UKM 2009
Online Access:http://journalarticle.ukm.my/1048/
http://journalarticle.ukm.my/1048/
http://journalarticle.ukm.my/1048/1/3-Lancy_Fung.pdf
id ukm-1048
recordtype eprints
spelling ukm-10482016-12-14T06:28:40Z http://journalarticle.ukm.my/1048/ A study of indirectness in Business Meetings Lancy Fung, The present study examines spoken interactions (with a focus on indirectness) performed by speakers in intercultural external meetings between a Hong Kong-based airline company and a bank on a co-branded credit card project. This study will firstly investigate how indirectness is applied when the communicative goals conflict, for example, when a speaker disagrees or intends to voice out a correction. Secondly, this study will examine the impact of power differences on the use of indirectness. This study suggests that indirectness may help speakers to increase the effectiveness of the message to be conveyed. In the business meetings, it is found that the functions of indirectness depend on the goal of the meeting and business relationships (for example, the power relationship) between the participants. Pusat Pengajian Bahasa dan Linguistik, FSSK, UKM 2009 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/1048/1/3-Lancy_Fung.pdf Lancy Fung, (2009) A study of indirectness in Business Meetings. 3L; Language,Linguistics and Literature,The Southeast Asian Journal of English Language Studies., 15 . pp. 23-39. ISSN 0128-5157 http://www.ukm.my/~ppbl/3L/3LHome.html
repository_type Digital Repository
institution_category Local University
institution Universiti Kebangasaan Malaysia
building UKM Institutional Repository
collection Online Access
language English
description The present study examines spoken interactions (with a focus on indirectness) performed by speakers in intercultural external meetings between a Hong Kong-based airline company and a bank on a co-branded credit card project. This study will firstly investigate how indirectness is applied when the communicative goals conflict, for example, when a speaker disagrees or intends to voice out a correction. Secondly, this study will examine the impact of power differences on the use of indirectness. This study suggests that indirectness may help speakers to increase the effectiveness of the message to be conveyed. In the business meetings, it is found that the functions of indirectness depend on the goal of the meeting and business relationships (for example, the power relationship) between the participants.
format Article
author Lancy Fung,
spellingShingle Lancy Fung,
A study of indirectness in Business Meetings
author_facet Lancy Fung,
author_sort Lancy Fung,
title A study of indirectness in Business Meetings
title_short A study of indirectness in Business Meetings
title_full A study of indirectness in Business Meetings
title_fullStr A study of indirectness in Business Meetings
title_full_unstemmed A study of indirectness in Business Meetings
title_sort study of indirectness in business meetings
publisher Pusat Pengajian Bahasa dan Linguistik, FSSK, UKM
publishDate 2009
url http://journalarticle.ukm.my/1048/
http://journalarticle.ukm.my/1048/
http://journalarticle.ukm.my/1048/1/3-Lancy_Fung.pdf
first_indexed 2023-09-18T19:32:14Z
last_indexed 2023-09-18T19:32:14Z
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