Electronic Word of Mouth (eWOM) on restaurants in Sarawak
Competitiveness in food service industry and the introduction of social media have created a challenge in restaurant industry. This is because restaurant operators need to adapt to the new trend of electronic communication technology which may give great impact to their companies. The purpose of t...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Penerbit Universiti Kebangsaan Malaysia
2016
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| Online Access: | http://journalarticle.ukm.my/11401/ http://journalarticle.ukm.my/11401/ http://journalarticle.ukm.my/11401/1/16241-45536-1-PB.pdf |