Perceived usefulness, perceived ease of use, perceived mutual relationship, perceived interactivity as determinants of social media use among pr practitioners

Social media diffusion has accentuated the practice of public relations across the globe. Studies established the social media’s impact in the promotion of mutual relationships between organizations and publics. However, most of these studies were focused on examining how organizations utilized soci...

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Main Authors:	El-kasim, Mukhtar, Syed Arabi Idid
Format:	Article
Language:	English
Published:	Penerbit Universiti Kebangsaan Malaysia 2016
Online Access:	http://journalarticle.ukm.my/11450/ http://journalarticle.ukm.my/11450/ http://journalarticle.ukm.my/11450/1/14512-40000-1-SM.pdf

id	ukm-11450
recordtype	eprints
spelling	ukm-114502018-03-10T01:45:36Z http://journalarticle.ukm.my/11450/ Perceived usefulness, perceived ease of use, perceived mutual relationship, perceived interactivity as determinants of social media use among pr practitioners El-kasim, Mukhtar Syed Arabi Idid, Social media diffusion has accentuated the practice of public relations across the globe. Studies established the social media’s impact in the promotion of mutual relationships between organizations and publics. However, most of these studies were focused on examining how organizations utilized social media as a whole, little attention was given on examining the perceptions of practitioners on social media as end users particularly from developing countries perspective. The aim of the current study was to investigate the perceptions of public relations practitioners on the relevance of social media for enhancing mutual relationship between organizations and their publics. This study utilized Technology Acceptance model (TAM) as theoretical framework. Specifically, practitioners’ perceptions on perceived usefulness, perceived ease of use, perceived mutual relationship, perceived interactivity and behavioral intention were examined. Five hundred and thirteen questionnaires were administered to public relations practitioners through a systematic random sampling. The data collected from the respondents were analyzed using Statistical Package for Social Sciences (SPSS). The results of t-test conducted on the five variable suggested that practitioners perceived social media as useful and easy to use in the promotion of mutual relationship between and organizations and their strategic publics. Hence, the result showed that practitioners have positive perceptions on the ability of social media to enhance mutual interactivity. Therefore, practitioners’ behavioral intention to use social media was influenced on the perceptions of the four other variables. However, the result of ANOVA revealed that, young practitioners have higher positive perception on perceived usefulness and perceived mutual relationships variables. The study provides recommendations and conclusion was drawn based on the findings of the study. Penerbit Universiti Kebangsaan Malaysia 2016 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/11450/1/14512-40000-1-SM.pdf El-kasim, Mukhtar and Syed Arabi Idid, (2016) Perceived usefulness, perceived ease of use, perceived mutual relationship, perceived interactivity as determinants of social media use among pr practitioners. e-BANGI: Jurnal Sains Sosial dan Kemanusiaan, 11 (1). pp. 282-299. ISSN 1823-884X http://ejournal.ukm.my/ebangi/issue/view/809
repository_type	Digital Repository
institution_category	Local University
institution	Universiti Kebangasaan Malaysia
building	UKM Institutional Repository
collection	Online Access
language	English
description	Social media diffusion has accentuated the practice of public relations across the globe. Studies established the social media’s impact in the promotion of mutual relationships between organizations and publics. However, most of these studies were focused on examining how organizations utilized social media as a whole, little attention was given on examining the perceptions of practitioners on social media as end users particularly from developing countries perspective. The aim of the current study was to investigate the perceptions of public relations practitioners on the relevance of social media for enhancing mutual relationship between organizations and their publics. This study utilized Technology Acceptance model (TAM) as theoretical framework. Specifically, practitioners’ perceptions on perceived usefulness, perceived ease of use, perceived mutual relationship, perceived interactivity and behavioral intention were examined. Five hundred and thirteen questionnaires were administered to public relations practitioners through a systematic random sampling. The data collected from the respondents were analyzed using Statistical Package for Social Sciences (SPSS). The results of t-test conducted on the five variable suggested that practitioners perceived social media as useful and easy to use in the promotion of mutual relationship between and organizations and their strategic publics. Hence, the result showed that practitioners have positive perceptions on the ability of social media to enhance mutual interactivity. Therefore, practitioners’ behavioral intention to use social media was influenced on the perceptions of the four other variables. However, the result of ANOVA revealed that, young practitioners have higher positive perception on perceived usefulness and perceived mutual relationships variables. The study provides recommendations and conclusion was drawn based on the findings of the study.
format	Article
author	El-kasim, Mukhtar Syed Arabi Idid,
spellingShingle	El-kasim, Mukhtar Syed Arabi Idid, Perceived usefulness, perceived ease of use, perceived mutual relationship, perceived interactivity as determinants of social media use among pr practitioners
author_facet	El-kasim, Mukhtar Syed Arabi Idid,
author_sort	El-kasim, Mukhtar
title	Perceived usefulness, perceived ease of use, perceived mutual relationship, perceived interactivity as determinants of social media use among pr practitioners
title_short	Perceived usefulness, perceived ease of use, perceived mutual relationship, perceived interactivity as determinants of social media use among pr practitioners
title_full	Perceived usefulness, perceived ease of use, perceived mutual relationship, perceived interactivity as determinants of social media use among pr practitioners
title_fullStr	Perceived usefulness, perceived ease of use, perceived mutual relationship, perceived interactivity as determinants of social media use among pr practitioners
title_full_unstemmed	Perceived usefulness, perceived ease of use, perceived mutual relationship, perceived interactivity as determinants of social media use among pr practitioners
title_sort	perceived usefulness, perceived ease of use, perceived mutual relationship, perceived interactivity as determinants of social media use among pr practitioners
publisher	Penerbit Universiti Kebangsaan Malaysia
publishDate	2016
url	http://journalarticle.ukm.my/11450/ http://journalarticle.ukm.my/11450/ http://journalarticle.ukm.my/11450/1/14512-40000-1-SM.pdf
first_indexed	2023-09-18T20:00:23Z
last_indexed	2023-09-18T20:00:23Z
_version_	1777406808917278720

Perceived usefulness, perceived ease of use, perceived mutual relationship, perceived interactivity as determinants of social media use among pr practitioners

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