Comments on fire! Classifying flaming comments on YouTube videos in Malaysia

Flaming refers to the use of offensive language such as swearing, insulting and providing hateful comments through an online medium. In this study, the act of flaming will be explored in the context of social media, particularly YouTube. The research aims to discover the types of comments that are f...

Full description

Bibliographic Details
Main Authors: Revathy Amadera Lingam, Norizah Aripin
Format: Article
Language:English
Published: Penerbit Universiti Kebangsaan Malaysia 2017
Online Access:http://journalarticle.ukm.my/11599/
http://journalarticle.ukm.my/11599/
http://journalarticle.ukm.my/11599/1/22623-71439-1-PB.pdf
id ukm-11599
recordtype eprints
spelling ukm-115992018-04-30T00:22:48Z http://journalarticle.ukm.my/11599/ Comments on fire! Classifying flaming comments on YouTube videos in Malaysia Revathy Amadera Lingam, Norizah Aripin, Flaming refers to the use of offensive language such as swearing, insulting and providing hateful comments through an online medium. In this study, the act of flaming will be explored in the context of social media, particularly YouTube. The research aims to discover the types of comments that are found on Malaysian themed YouTube videos and classify them accordingly. The Uses and Gratification theory was used as a base to explain the satisfaction obtained through YouTube as a platform to express via comments; hence obtain satisfaction through negativity. The methodology employed to carry out the study was through a content analysis. One video from the top 5 YouTube category namely entertainment, film and animation, news and politics, comedy and people and blogs were chosen with at least 100,000 views and a minimum of 100 comments. Top 100 flames were then sorted out for each video and analyzed using the thematic analysis approach. The results of this study show that the two most frequent types of comments found on Malaysian videos are political attack and racial attack. Other subcategories that are also driving the two categories mentioned above are stereotypes, speculation, comparison, degrading comments, slander/defame, sedition, sarcasm, threaten, challenge, criticism, name-calling, and sexual harassments. Through this study, the severity of the issue of flaming on account of YouTube comments has been identified; enabling the concerning party to take proper action including the use of artificial intelligence against cyber-bullying. Penerbit Universiti Kebangsaan Malaysia 2017 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/11599/1/22623-71439-1-PB.pdf Revathy Amadera Lingam, and Norizah Aripin, (2017) Comments on fire! Classifying flaming comments on YouTube videos in Malaysia. Jurnal Komunikasi ; Malaysian Journal of Communication, 33 (4). pp. 104-118. ISSN 0128-1496 http://ejournal.ukm.my/mjc/issue/view/1025
repository_type Digital Repository
institution_category Local University
institution Universiti Kebangasaan Malaysia
building UKM Institutional Repository
collection Online Access
language English
description Flaming refers to the use of offensive language such as swearing, insulting and providing hateful comments through an online medium. In this study, the act of flaming will be explored in the context of social media, particularly YouTube. The research aims to discover the types of comments that are found on Malaysian themed YouTube videos and classify them accordingly. The Uses and Gratification theory was used as a base to explain the satisfaction obtained through YouTube as a platform to express via comments; hence obtain satisfaction through negativity. The methodology employed to carry out the study was through a content analysis. One video from the top 5 YouTube category namely entertainment, film and animation, news and politics, comedy and people and blogs were chosen with at least 100,000 views and a minimum of 100 comments. Top 100 flames were then sorted out for each video and analyzed using the thematic analysis approach. The results of this study show that the two most frequent types of comments found on Malaysian videos are political attack and racial attack. Other subcategories that are also driving the two categories mentioned above are stereotypes, speculation, comparison, degrading comments, slander/defame, sedition, sarcasm, threaten, challenge, criticism, name-calling, and sexual harassments. Through this study, the severity of the issue of flaming on account of YouTube comments has been identified; enabling the concerning party to take proper action including the use of artificial intelligence against cyber-bullying.
format Article
author Revathy Amadera Lingam,
Norizah Aripin,
spellingShingle Revathy Amadera Lingam,
Norizah Aripin,
Comments on fire! Classifying flaming comments on YouTube videos in Malaysia
author_facet Revathy Amadera Lingam,
Norizah Aripin,
author_sort Revathy Amadera Lingam,
title Comments on fire! Classifying flaming comments on YouTube videos in Malaysia
title_short Comments on fire! Classifying flaming comments on YouTube videos in Malaysia
title_full Comments on fire! Classifying flaming comments on YouTube videos in Malaysia
title_fullStr Comments on fire! Classifying flaming comments on YouTube videos in Malaysia
title_full_unstemmed Comments on fire! Classifying flaming comments on YouTube videos in Malaysia
title_sort comments on fire! classifying flaming comments on youtube videos in malaysia
publisher Penerbit Universiti Kebangsaan Malaysia
publishDate 2017
url http://journalarticle.ukm.my/11599/
http://journalarticle.ukm.my/11599/
http://journalarticle.ukm.my/11599/1/22623-71439-1-PB.pdf
first_indexed 2023-09-18T20:00:43Z
last_indexed 2023-09-18T20:00:43Z
_version_ 1777406829498728448