Information required by the disabled travelers: a case study in Kukup Island, Tanjung Piai, Ledang Hills and Endau-Rompin Forest Park

Disabled tourism is being popular nowadays. However, the current tourism environment is not suitable for the use of disabled. Whether it is domestic or international travel, it involves travelers visiting the far destination from the original residential areas and using the services provided at th...

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Main Authors:	Shalini Sanmargaraja, Seow, Ta Wee
Format:	Article
Language:	English
Published:	Institute of the Malay World and Civilization, Universiti Kebangsaan Malaysia 2018
Online Access:	http://journalarticle.ukm.my/12457/ http://journalarticle.ukm.my/12457/ http://journalarticle.ukm.my/12457/1/jatma-2018-06SI1-01.pdf

id	ukm-12457
recordtype	eprints
spelling	ukm-124572018-12-21T21:55:25Z http://journalarticle.ukm.my/12457/ Information required by the disabled travelers: a case study in Kukup Island, Tanjung Piai, Ledang Hills and Endau-Rompin Forest Park Shalini Sanmargaraja, Seow, Ta Wee Disabled tourism is being popular nowadays. However, the current tourism environment is not suitable for the use of disabled. Whether it is domestic or international travel, it involves travelers visiting the far destination from the original residential areas and using the services provided at the destination. Thus, the needs of travelers in terms of information and accessible facilities must be provided to attract tourists. However, incomplete source of information has been identified as a major weakness in disabled tourism. The objective of this paper is to review the information required by disabled travelers before they planned their holidays and to study the facility available in the national park at the study area. From the literature review, it is found that a wide range of information needed such as online accessibility, transportation, accommodation and disabled tourist attraction. Not all the national parks at the study area provided a website with complete information required by disabled travelers. From observation and audit method, it is found that the detailed facility planning should be done to improve the condition of the existing special facilities and building more facilities. Not all park managers are concerned and aware of the needs of disabled travelers. Business opportunities in the tourism sector can be created by addressing these barriers. Many disabled travelers will be planning for holidays if the information provided is complete and the accessibility of the tourism environment is created. Institute of the Malay World and Civilization, Universiti Kebangsaan Malaysia 2018 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/12457/1/jatma-2018-06SI1-01.pdf Shalini Sanmargaraja, and Seow, Ta Wee (2018) Information required by the disabled travelers: a case study in Kukup Island, Tanjung Piai, Ledang Hills and Endau-Rompin Forest Park. International Journal of the Malay World and Civilisation, 6(SI) (1). pp. 5-9. ISSN 2289-1706 http://www.ukm.my/jatma/jilid-6terbitan-khas-bil-1/
repository_type	Digital Repository
institution_category	Local University
institution	Universiti Kebangasaan Malaysia
building	UKM Institutional Repository
collection	Online Access
language	English
description	Disabled tourism is being popular nowadays. However, the current tourism environment is not suitable for the use of disabled. Whether it is domestic or international travel, it involves travelers visiting the far destination from the original residential areas and using the services provided at the destination. Thus, the needs of travelers in terms of information and accessible facilities must be provided to attract tourists. However, incomplete source of information has been identified as a major weakness in disabled tourism. The objective of this paper is to review the information required by disabled travelers before they planned their holidays and to study the facility available in the national park at the study area. From the literature review, it is found that a wide range of information needed such as online accessibility, transportation, accommodation and disabled tourist attraction. Not all the national parks at the study area provided a website with complete information required by disabled travelers. From observation and audit method, it is found that the detailed facility planning should be done to improve the condition of the existing special facilities and building more facilities. Not all park managers are concerned and aware of the needs of disabled travelers. Business opportunities in the tourism sector can be created by addressing these barriers. Many disabled travelers will be planning for holidays if the information provided is complete and the accessibility of the tourism environment is created.
format	Article
author	Shalini Sanmargaraja, Seow, Ta Wee
spellingShingle	Shalini Sanmargaraja, Seow, Ta Wee Information required by the disabled travelers: a case study in Kukup Island, Tanjung Piai, Ledang Hills and Endau-Rompin Forest Park
author_facet	Shalini Sanmargaraja, Seow, Ta Wee
author_sort	Shalini Sanmargaraja,
title	Information required by the disabled travelers: a case study in Kukup Island, Tanjung Piai, Ledang Hills and Endau-Rompin Forest Park
title_short	Information required by the disabled travelers: a case study in Kukup Island, Tanjung Piai, Ledang Hills and Endau-Rompin Forest Park
title_full	Information required by the disabled travelers: a case study in Kukup Island, Tanjung Piai, Ledang Hills and Endau-Rompin Forest Park
title_fullStr	Information required by the disabled travelers: a case study in Kukup Island, Tanjung Piai, Ledang Hills and Endau-Rompin Forest Park
title_full_unstemmed	Information required by the disabled travelers: a case study in Kukup Island, Tanjung Piai, Ledang Hills and Endau-Rompin Forest Park
title_sort	information required by the disabled travelers: a case study in kukup island, tanjung piai, ledang hills and endau-rompin forest park
publisher	Institute of the Malay World and Civilization, Universiti Kebangsaan Malaysia
publishDate	2018
url	http://journalarticle.ukm.my/12457/ http://journalarticle.ukm.my/12457/ http://journalarticle.ukm.my/12457/1/jatma-2018-06SI1-01.pdf
first_indexed	2023-09-18T20:02:39Z
last_indexed	2023-09-18T20:02:39Z
_version_	1777406951519420416

Information required by the disabled travelers: a case study in Kukup Island, Tanjung Piai, Ledang Hills and Endau-Rompin Forest Park

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