Consumer disputes and consumer dispute resolution in Japan

This article examines the consumer dispute resolution system, as well as some representative consumer disputes in Japan. In Japan, it can be said that the major three actors of the consumer dispute resolution system are public authorities pursuing consumer interests, bodies offering alternative disp...

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Main Author:	Karaiskos, Antonios
Format:	Article
Language:	English
Published:	Penerbit Universiti Kebangsaan Malaysia 2017
Online Access:	http://journalarticle.ukm.my/12987/ http://journalarticle.ukm.my/12987/ http://journalarticle.ukm.my/12987/1/26276-79261-1-PB.pdf

id	ukm-12987
recordtype	eprints
spelling	ukm-129872019-05-18T06:05:52Z http://journalarticle.ukm.my/12987/ Consumer disputes and consumer dispute resolution in Japan Karaiskos, Antonios This article examines the consumer dispute resolution system, as well as some representative consumer disputes in Japan. In Japan, it can be said that the major three actors of the consumer dispute resolution system are public authorities pursuing consumer interests, bodies offering alternative dispute settlement for consumers and consumer organizations engaging in consumer protection activities. In this article, the structure and issues of each of these actors is analyzed. Then, the author provides an overview of some major categories of consumer disputes, which shed light to the tendencies and problems in the field of consumer law in Japan. The author reaches the conclusion that the legislation in force seems to be insufficient for ensuring a proper level of consumer protection, and that future reforms, as well as innovative activities by local authorities are to be counted on. Further, a deep reconstruction of the social phenomena giving birth to such disputes, as well as a shift from a “consumer protection versus business interests” mentality to a “consumer protection and/plus business protection” model seems to be indispensable. Penerbit Universiti Kebangsaan Malaysia 2017 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/12987/1/26276-79261-1-PB.pdf Karaiskos, Antonios (2017) Consumer disputes and consumer dispute resolution in Japan. Jurnal Undang-Undang dan Masyarakat, 21 . pp. 1-14. ISSN 1394-7729 http://ejournal.ukm.my/juum/issue/view/1100
repository_type	Digital Repository
institution_category	Local University
institution	Universiti Kebangasaan Malaysia
building	UKM Institutional Repository
collection	Online Access
language	English
description	This article examines the consumer dispute resolution system, as well as some representative consumer disputes in Japan. In Japan, it can be said that the major three actors of the consumer dispute resolution system are public authorities pursuing consumer interests, bodies offering alternative dispute settlement for consumers and consumer organizations engaging in consumer protection activities. In this article, the structure and issues of each of these actors is analyzed. Then, the author provides an overview of some major categories of consumer disputes, which shed light to the tendencies and problems in the field of consumer law in Japan. The author reaches the conclusion that the legislation in force seems to be insufficient for ensuring a proper level of consumer protection, and that future reforms, as well as innovative activities by local authorities are to be counted on. Further, a deep reconstruction of the social phenomena giving birth to such disputes, as well as a shift from a “consumer protection versus business interests” mentality to a “consumer protection and/plus business protection” model seems to be indispensable.
format	Article
author	Karaiskos, Antonios
spellingShingle	Karaiskos, Antonios Consumer disputes and consumer dispute resolution in Japan
author_facet	Karaiskos, Antonios
author_sort	Karaiskos, Antonios
title	Consumer disputes and consumer dispute resolution in Japan
title_short	Consumer disputes and consumer dispute resolution in Japan
title_full	Consumer disputes and consumer dispute resolution in Japan
title_fullStr	Consumer disputes and consumer dispute resolution in Japan
title_full_unstemmed	Consumer disputes and consumer dispute resolution in Japan
title_sort	consumer disputes and consumer dispute resolution in japan
publisher	Penerbit Universiti Kebangsaan Malaysia
publishDate	2017
url	http://journalarticle.ukm.my/12987/ http://journalarticle.ukm.my/12987/ http://journalarticle.ukm.my/12987/1/26276-79261-1-PB.pdf
first_indexed	2023-09-18T20:03:50Z
last_indexed	2023-09-18T20:03:50Z
_version_	1777407026119311360

Consumer disputes and consumer dispute resolution in Japan

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