Supervisory communication and employees’ job satisfaction in the small and medium-sized enterprises (SMEs)

Supervisory communication and employees’ job satisfaction in the small and medium-sized enterprises (SMEs)

Supervisory communication has been determined as a strong factor in predicting organizational environment. Even though it is not clearly outlined, supervisory function serves as a big determining factor in job satisfaction. Despite the fundamental idea that small and medium-sized enterprises (SMEs)...

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Main Authors: Mohd Nazri Ibrahim, Zaridah Abdullah, Md Azalanshah Md Syed, Muhammad Amanullah Yatim
Format: Article
Language:English
Published: Penerbit Universiti Kebangsaan Malaysia 2018
Online Access:http://journalarticle.ukm.my/13158/
http://journalarticle.ukm.my/13158/
http://journalarticle.ukm.my/13158/1/30065-92360-1-PB.pdf
id ukm-13158
recordtype eprints
spelling ukm-131582019-07-13T11:44:46Z http://journalarticle.ukm.my/13158/ Supervisory communication and employees’ job satisfaction in the small and medium-sized enterprises (SMEs) Mohd Nazri Ibrahim, Zaridah Abdullah, Md Azalanshah Md Syed, Muhammad Amanullah Yatim, Supervisory communication has been determined as a strong factor in predicting organizational environment. Even though it is not clearly outlined, supervisory function serves as a big determining factor in job satisfaction. Despite the fundamental idea that small and medium-sized enterprises (SMEs) contribute to the development of the nation, there is still a huge gap on how organizational communication works particularly in relation to how well the small numbers of employees in SMEs could interact with their supervisors. This study examines the relationship between supervisory communication and job satisfaction among SMEs’ employees in Klang Valley, Malaysia. It was hypothesized that supervision is a determining factor to job satisfaction due to the fact that the relationship between supervisors and subordinates in the workplace is essential. Secondly, supervisory communication is imperative as it is important to influence subordinates’ job satisfaction. 184 respondents were selected randomly from SMEs’ directory for this research. The study found that there is a moderately strong relationship between supervisory communication and job satisfaction among employees in the industry. Specifically, supervisory communication explained 39.5% of the communication satisfaction variance. Therefore, supervisory communication significantly predicted job satisfaction in the industry. This study underlines the importance of supervisory communication towards job satisfaction and predicted that it will finally contribute to the future development of the industry. Penerbit Universiti Kebangsaan Malaysia 2018-12 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/13158/1/30065-92360-1-PB.pdf Mohd Nazri Ibrahim, and Zaridah Abdullah, and Md Azalanshah Md Syed, and Muhammad Amanullah Yatim, (2018) Supervisory communication and employees’ job satisfaction in the small and medium-sized enterprises (SMEs). Jurnal Komunikasi ; Malaysian Journal of Communication, 34 (4). pp. 285-302. ISSN 0128-1496 http://ejournal.ukm.my/mjc/issue/view/1129
repository_type Digital Repository
institution_category Local University
institution Universiti Kebangasaan Malaysia
building UKM Institutional Repository
collection Online Access
language English
description Supervisory communication has been determined as a strong factor in predicting organizational environment. Even though it is not clearly outlined, supervisory function serves as a big determining factor in job satisfaction. Despite the fundamental idea that small and medium-sized enterprises (SMEs) contribute to the development of the nation, there is still a huge gap on how organizational communication works particularly in relation to how well the small numbers of employees in SMEs could interact with their supervisors. This study examines the relationship between supervisory communication and job satisfaction among SMEs’ employees in Klang Valley, Malaysia. It was hypothesized that supervision is a determining factor to job satisfaction due to the fact that the relationship between supervisors and subordinates in the workplace is essential. Secondly, supervisory communication is imperative as it is important to influence subordinates’ job satisfaction. 184 respondents were selected randomly from SMEs’ directory for this research. The study found that there is a moderately strong relationship between supervisory communication and job satisfaction among employees in the industry. Specifically, supervisory communication explained 39.5% of the communication satisfaction variance. Therefore, supervisory communication significantly predicted job satisfaction in the industry. This study underlines the importance of supervisory communication towards job satisfaction and predicted that it will finally contribute to the future development of the industry.
format Article
author Mohd Nazri Ibrahim,
Zaridah Abdullah,
Md Azalanshah Md Syed,
Muhammad Amanullah Yatim,
spellingShingle Mohd Nazri Ibrahim,
Zaridah Abdullah,
Md Azalanshah Md Syed,
Muhammad Amanullah Yatim,
Supervisory communication and employees’ job satisfaction in the small and medium-sized enterprises (SMEs)
author_facet Mohd Nazri Ibrahim,
Zaridah Abdullah,
Md Azalanshah Md Syed,
Muhammad Amanullah Yatim,
author_sort Mohd Nazri Ibrahim,
title Supervisory communication and employees’ job satisfaction in the small and medium-sized enterprises (SMEs)
title_short Supervisory communication and employees’ job satisfaction in the small and medium-sized enterprises (SMEs)
title_full Supervisory communication and employees’ job satisfaction in the small and medium-sized enterprises (SMEs)
title_fullStr Supervisory communication and employees’ job satisfaction in the small and medium-sized enterprises (SMEs)
title_full_unstemmed Supervisory communication and employees’ job satisfaction in the small and medium-sized enterprises (SMEs)
title_sort supervisory communication and employees’ job satisfaction in the small and medium-sized enterprises (smes)
publisher Penerbit Universiti Kebangsaan Malaysia
publishDate 2018
url http://journalarticle.ukm.my/13158/
http://journalarticle.ukm.my/13158/
http://journalarticle.ukm.my/13158/1/30065-92360-1-PB.pdf
first_indexed 2023-09-18T20:04:14Z
last_indexed 2023-09-18T20:04:14Z
_version_ 1777407050848927744

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