Talent pool for Global Business Services: industry-academia collaboration
In the rapid development of Global Business Services (GBS) industry, there is a need to nurture quality and capable talent pool. One of the efforts is through industry-academia collaboration in offering of GBS course at the university. Universiti Kebangsaan Malaysia (UKM) together with TalentCor...
| Main Authors: | , , , , , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Penerbit Universiti Kebangsaan Malaysia
2017
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| Online Access: | http://journalarticle.ukm.my/13297/ http://journalarticle.ukm.my/13297/ http://journalarticle.ukm.my/13297/1/23517-80924-1-PB.pdf |
| Summary: | In the rapid development of Global Business Services (GBS) industry, there is a need to nurture quality and capable talent
pool. One of the efforts is through industry-academia collaboration in offering of GBS course at the university. Universiti
Kebangsaan Malaysia (UKM) together with TalentCorp and Malaysia Digital Economy Corporation (MDEC) collaborativelydeveloped the first GBS course in Asia. The course consists of three days of intensive seminar and ten weeks of case
study project. Both seminar and case study project require direct interaction with GBS firms. The purpose of this paper
is to assess the challenges of offering the GBS course faced by its stakeholders. Based on data gathered through survey
and roundtable discussions, this paper presents challenges in delivering the course content and achieving the course
objectives. Findings suggest that the main challenges are commitment, time management and students’ preparation.
Despite these challenges, the course has direct impacts on the stakeholders as the GBS course heightens awareness on
GBS industry among future graduates and helps increase their employability in the industry. |
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