Assessment of factors contributing to maintenance problems in higher institutions in Niger State, Nigeria
Maintenance generators degrade the quality standard of a building and if left unattended will definitely cause more damages and in the long–run, costly repairs. Maintenance staff are sometimes faced with the challenges of detecting the exact source of maintenance problems in buildings, this necess...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
Penerbit Universiti Kebangsaan Malaysia
2017
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Online Access: | http://journalarticle.ukm.my/13427/ http://journalarticle.ukm.my/13427/ http://journalarticle.ukm.my/13427/1/213-833-1-PB.pdf |
Summary: | Maintenance generators degrade the quality standard of a building and if left unattended will definitely
cause more damages and in the long–run, costly repairs. Maintenance staff are sometimes faced with the
challenges of detecting the exact source of maintenance problems in buildings, this necessitated a
research to assess factors that contribute to maintenance problems in higher institutional buildings and
propose best practice criteria for effective maintenance management. Method of data collection was via
questionnaire. The results from the data of the descriptive analysis were presented using Relative
Important Index (RII). 101 questionnaires were administered with a response rate of 96.04%. Findings
from the study revealed human/user factors and management related factors as the most contributory to
maintenance problems of the studied higher institutions. The least considered best practice criteria was
computerized maintenance management system (CMMS) with a mean score of 2.82. Several higher
institutions maintenance departments lack a computerized work system. This may not be surprising giving
the phobia many people still have for computers. Almost all the maintenance departments lack qualified
computer personnel to operate an effective CMMS. This study will help the higher institution management
tackle the identified major problems that results in deterioration of building facilities. |
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