Arawati Agus & Mhd. Suhaimi Ahmad. (2006). A multivariate analysis on the impact of service quality determinants on customer satisfaction. Penerbit ukm.
Chicago Style (17th ed.) CitationArawati Agus and Mhd. Suhaimi Ahmad. A Multivariate Analysis on the Impact of Service Quality Determinants on Customer Satisfaction. Penerbit ukm, 2006.
MLA (8th ed.) CitationArawati Agus and Mhd. Suhaimi Ahmad. A Multivariate Analysis on the Impact of Service Quality Determinants on Customer Satisfaction. Penerbit ukm, 2006.
Warning: These citations may not always be 100% accurate.