Small business efficiency in the state of Kedah, Malaysia
This paper presents an empirical study on the efficiency of small businesses owned by Malays in Kedah, a state in the northern region of Peninsular Malaysia, wherein small businesses dominate the majority of commerce. There are five different types of main businesses, two from manufacturing and t...
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Penerbit ukm
2008
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ukm-1891 |
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ukm-18912011-06-16T04:12:03Z http://journalarticle.ukm.my/1891/ Small business efficiency in the state of Kedah, Malaysia Nor Hasni Osman, Abdul Aziz Jemain, This paper presents an empirical study on the efficiency of small businesses owned by Malays in Kedah, a state in the northern region of Peninsular Malaysia, wherein small businesses dominate the majority of commerce. There are five different types of main businesses, two from manufacturing and three from service sector. A study on the performance measurement using an efficiency technique of these businesses is sorely needed, since many Government agencies have provided continual help either financial or non-financial on a large scale, in order for these businesses to survive and compete in the commercial market. This study employs the data envelopment analysis (DEA), which is a non-parametric approach, to measure the performance of the subjects under study. DEA is widely use to measure the performance of organisations in the service industry. However, any organisation that is treated as a decision-making unit (DMU), including the manufacturing companies can use DEA technique in measuring their performance. Based on two basic models of DEA, almost 53% of DMUs from furniture production business are efficient. Whereas percentage of DMUs that are efficient for food processing, tailoring, food serving and grocery business are 42%, 41.7%, 34.1% and 33.3% respectively. The furniture production business also achieved the highest mean efficiency value compared to other type of business. The percentage of efficient DMUs and mean of efficiency had shown that the furniture production performs best in terms of efficiency level among the other four small businesses in Kedah Penerbit ukm 2008-12 Article PeerReviewed Nor Hasni Osman, and Abdul Aziz Jemain, (2008) Small business efficiency in the state of Kedah, Malaysia. Journal of Quality Measurement and Analysis, 4 (2). pp. 121-130. ISSN 1823-5670 http://www.ukm.my/~ppsmfst/jqma/index.html |
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Digital Repository |
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Local University |
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Universiti Kebangasaan Malaysia |
| building |
UKM Institutional Repository |
| collection |
Online Access |
| description |
This paper presents an empirical study on the efficiency of small businesses owned by Malays
in Kedah, a state in the northern region of Peninsular Malaysia, wherein small businesses
dominate the majority of commerce. There are five different types of main businesses, two
from manufacturing and three from service sector. A study on the performance measurement
using an efficiency technique of these businesses is sorely needed, since many Government
agencies have provided continual help either financial or non-financial on a large scale, in
order for these businesses to survive and compete in the commercial market. This study
employs the data envelopment analysis (DEA), which is a non-parametric approach, to
measure the performance of the subjects under study. DEA is widely use to measure the
performance of organisations in the service industry. However, any organisation that is treated
as a decision-making unit (DMU), including the manufacturing companies can use DEA
technique in measuring their performance. Based on two basic models of DEA, almost 53% of
DMUs from furniture production business are efficient. Whereas percentage of DMUs that are
efficient for food processing, tailoring, food serving and grocery business are 42%, 41.7%,
34.1% and 33.3% respectively. The furniture production business also achieved the highest
mean efficiency value compared to other type of business. The percentage of efficient DMUs
and mean of efficiency had shown that the furniture production performs best in terms of
efficiency level among the other four small businesses in Kedah |
| format |
Article |
| author |
Nor Hasni Osman, Abdul Aziz Jemain, |
| spellingShingle |
Nor Hasni Osman, Abdul Aziz Jemain, Small business efficiency in the state of Kedah, Malaysia |
| author_facet |
Nor Hasni Osman, Abdul Aziz Jemain, |
| author_sort |
Nor Hasni Osman, |
| title |
Small business efficiency in the state of Kedah, Malaysia |
| title_short |
Small business efficiency in the state of Kedah, Malaysia |
| title_full |
Small business efficiency in the state of Kedah, Malaysia |
| title_fullStr |
Small business efficiency in the state of Kedah, Malaysia |
| title_full_unstemmed |
Small business efficiency in the state of Kedah, Malaysia |
| title_sort |
small business efficiency in the state of kedah, malaysia |
| publisher |
Penerbit ukm |
| publishDate |
2008 |
| url |
http://journalarticle.ukm.my/1891/ http://journalarticle.ukm.my/1891/ |
| first_indexed |
2023-09-18T19:34:38Z |
| last_indexed |
2023-09-18T19:34:38Z |
| _version_ |
1777405189187174400 |