Khairul Anuar Mohd Ali & Suzyanty Mohd Shokory. (2009). Pengukuran kepuasan pelanggan dalaman bagi industri hospitaliti: Kajian kes industri perhotelan di Pantai Timur Semenanjung Malaysia. Penerbit ukm.
Chicago Style (17th ed.) CitationKhairul Anuar Mohd Ali and Suzyanty Mohd Shokory. Pengukuran Kepuasan Pelanggan Dalaman Bagi Industri hospitaliti: Kajian Kes Industri Perhotelan Di Pantai Timur Semenanjung Malaysia. Penerbit ukm, 2009.
MLA (8th ed.) CitationKhairul Anuar Mohd Ali and Suzyanty Mohd Shokory. Pengukuran Kepuasan Pelanggan Dalaman Bagi Industri hospitaliti: Kajian Kes Industri Perhotelan Di Pantai Timur Semenanjung Malaysia. Penerbit ukm, 2009.
Warning: These citations may not always be 100% accurate.