Communication channel preferences by faculty members for faculty-student interaction

The most basic elements found within any educational settings are teachers and students (Dobransky and Frymier, 2004). Many scholars have argued the importance of positive teacher-student relationships (Frymier and House, 2000; Morganett, 1995; West, 1994), as well as the relationship between teache...

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Main Authors:	Nicole Yang Lai Fong, Wan Idros Wan Sulaiman
Format:	Article
Language:	English
Published:	Universiti Kebangsaan Malaysian 2011
Online Access:	http://journalarticle.ukm.my/2217/ http://journalarticle.ukm.my/2217/ http://journalarticle.ukm.my/2217/1/V27_1_10.pdf

id	ukm-2217
recordtype	eprints
spelling	ukm-22172016-12-14T06:31:00Z http://journalarticle.ukm.my/2217/ Communication channel preferences by faculty members for faculty-student interaction Nicole Yang Lai Fong, Wan Idros Wan Sulaiman, The most basic elements found within any educational settings are teachers and students (Dobransky and Frymier, 2004). Many scholars have argued the importance of positive teacher-student relationships (Frymier and House, 2000; Morganett, 1995; West, 1994), as well as the relationship between teacher-student relationships and learning (Chory and McCroskey, 1999; Dobransky and Frymier, 2004; Ellis, 2000). The impact of computer-mediated communication (CMC) in business and organizational communication has been the target of intense research, particularly since the 1990s (Keil and Johnson, 2002). The theoretical orientation builds on the assumption that face-to-face (FtF) communication possesses inherent characteristics that make it more appropriate than other channels, particularly channels that suppress too many of the FtF communication elements. However, Barnes (2003) proposed that the need to understand the impact of CMC on education is growing as technological advances offer more communication options. Therefore, this study focused on the faculty members’ communication channel preferences in faculty-student interaction. The study employed the Social Presence Theory and Media Richness Theory as the theoretical framework. A survey method was used with the questionnaires distributed to 50 faculty members at the University of Tunku Abdul Rahman. It was found that FtF communication, which leads to higher level of social presence and richness of information, was the most frequent used and preferred communication channel by the faculty members in faculty-student interaction. Universiti Kebangsaan Malaysian 2011 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/2217/1/V27_1_10.pdf Nicole Yang Lai Fong, and Wan Idros Wan Sulaiman, (2011) Communication channel preferences by faculty members for faculty-student interaction. Jurnal Komunikasi ; Malaysian Journal of Communication, 27 (1). pp. 133-145. ISSN 0128-1496 http://www.ukm.my/jkom
repository_type	Digital Repository
institution_category	Local University
institution	Universiti Kebangasaan Malaysia
building	UKM Institutional Repository
collection	Online Access
language	English
description	The most basic elements found within any educational settings are teachers and students (Dobransky and Frymier, 2004). Many scholars have argued the importance of positive teacher-student relationships (Frymier and House, 2000; Morganett, 1995; West, 1994), as well as the relationship between teacher-student relationships and learning (Chory and McCroskey, 1999; Dobransky and Frymier, 2004; Ellis, 2000). The impact of computer-mediated communication (CMC) in business and organizational communication has been the target of intense research, particularly since the 1990s (Keil and Johnson, 2002). The theoretical orientation builds on the assumption that face-to-face (FtF) communication possesses inherent characteristics that make it more appropriate than other channels, particularly channels that suppress too many of the FtF communication elements. However, Barnes (2003) proposed that the need to understand the impact of CMC on education is growing as technological advances offer more communication options. Therefore, this study focused on the faculty members’ communication channel preferences in faculty-student interaction. The study employed the Social Presence Theory and Media Richness Theory as the theoretical framework. A survey method was used with the questionnaires distributed to 50 faculty members at the University of Tunku Abdul Rahman. It was found that FtF communication, which leads to higher level of social presence and richness of information, was the most frequent used and preferred communication channel by the faculty members in faculty-student interaction.
format	Article
author	Nicole Yang Lai Fong, Wan Idros Wan Sulaiman,
spellingShingle	Nicole Yang Lai Fong, Wan Idros Wan Sulaiman, Communication channel preferences by faculty members for faculty-student interaction
author_facet	Nicole Yang Lai Fong, Wan Idros Wan Sulaiman,
author_sort	Nicole Yang Lai Fong,
title	Communication channel preferences by faculty members for faculty-student interaction
title_short	Communication channel preferences by faculty members for faculty-student interaction
title_full	Communication channel preferences by faculty members for faculty-student interaction
title_fullStr	Communication channel preferences by faculty members for faculty-student interaction
title_full_unstemmed	Communication channel preferences by faculty members for faculty-student interaction
title_sort	communication channel preferences by faculty members for faculty-student interaction
publisher	Universiti Kebangsaan Malaysian
publishDate	2011
url	http://journalarticle.ukm.my/2217/ http://journalarticle.ukm.my/2217/ http://journalarticle.ukm.my/2217/1/V27_1_10.pdf
first_indexed	2023-09-18T19:35:32Z
last_indexed	2023-09-18T19:35:32Z
_version_	1777405245528211456

Communication channel preferences by faculty members for faculty-student interaction

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