Nora Muda, Safinah Shaharuddin, & Noor Aishah Adnan. (2011). Analisis kepentingan-prestasi dan kepuasan pelanggan terhadap perubahan harga petrol (Analysis of importance-performance and customer satisfaction towards changes in petrol price). Penerbit Universiti Kebangsaan Malaysia.
Chicago Style (17th ed.) CitationNora Muda, Safinah Shaharuddin, and Noor Aishah Adnan. Analisis Kepentingan-prestasi Dan Kepuasan Pelanggan Terhadap Perubahan Harga Petrol (Analysis of Importance-performance and Customer Satisfaction Towards Changes in Petrol Price). Penerbit Universiti Kebangsaan Malaysia, 2011.
MLA (8th ed.) CitationNora Muda, et al. Analisis Kepentingan-prestasi Dan Kepuasan Pelanggan Terhadap Perubahan Harga Petrol (Analysis of Importance-performance and Customer Satisfaction Towards Changes in Petrol Price). Penerbit Universiti Kebangsaan Malaysia, 2011.