Malaysian organisational efficiency – implementation of six sigma methodology (Kecekapan organisasi di Malaysia – pelaksanaan tatakaedah enam sigma)

The implementation of productivity tools in multinational companies is usually well documented. Two of the fundamental productivity methods used are waste elimination and variation reduction. The objective of this research is to identify the Critical Success Factors (CSFs) of six sigma...

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Main Authors: Sivakumar Suppremaniam, Kanesan Muthusamy
Format: Article
Published: Penerbit Universiti Kebangsaan Malaysia 2011
Online Access:http://journalarticle.ukm.my/3446/
http://journalarticle.ukm.my/3446/
id ukm-3446
recordtype eprints
spelling ukm-34462012-02-19T04:24:14Z http://journalarticle.ukm.my/3446/ Malaysian organisational efficiency – implementation of six sigma methodology (Kecekapan organisasi di Malaysia – pelaksanaan tatakaedah enam sigma) Sivakumar Suppremaniam , Kanesan Muthusamy, The implementation of productivity tools in multinational companies is usually well documented. Two of the fundamental productivity methods used are waste elimination and variation reduction. The objective of this research is to identify the Critical Success Factors (CSFs) of six sigma methodology implementation in Malaysian Multinational Corporations (MNCs). This research used the method of exploratory survey conducted via online questionnaire. The survey was conducted among 22 MNCs in Malaysia which used six sigma methodology in their organisations. The list of 22 companies was retrieved from Internet search. Of the 22 companies surveyed, 20 returned their completed responses. The study concluded that Project/Process Assessment and Training/Awareness are the most significant factors in the successful implementation of six sigma. The results support the Null Hypothesis (H0) that the success of six sigma implementation in Malaysia is directly impacted on by the identified CSFs. This research finding provides the necessary foundation for local companies to adopt and to ensure the correct approach is used in implementing six sigma in their organisations. Penerbit Universiti Kebangsaan Malaysia 2011 Article PeerReviewed Sivakumar Suppremaniam , and Kanesan Muthusamy, (2011) Malaysian organisational efficiency – implementation of six sigma methodology (Kecekapan organisasi di Malaysia – pelaksanaan tatakaedah enam sigma). Journal of Quality Measurement and Analysis, 7 (2). pp. 49-65. ISSN 1823-5670 http://www.ukm.my/ppsmfst/jqma/index2.html
repository_type Digital Repository
institution_category Local University
institution Universiti Kebangasaan Malaysia
building UKM Institutional Repository
collection Online Access
description The implementation of productivity tools in multinational companies is usually well documented. Two of the fundamental productivity methods used are waste elimination and variation reduction. The objective of this research is to identify the Critical Success Factors (CSFs) of six sigma methodology implementation in Malaysian Multinational Corporations (MNCs). This research used the method of exploratory survey conducted via online questionnaire. The survey was conducted among 22 MNCs in Malaysia which used six sigma methodology in their organisations. The list of 22 companies was retrieved from Internet search. Of the 22 companies surveyed, 20 returned their completed responses. The study concluded that Project/Process Assessment and Training/Awareness are the most significant factors in the successful implementation of six sigma. The results support the Null Hypothesis (H0) that the success of six sigma implementation in Malaysia is directly impacted on by the identified CSFs. This research finding provides the necessary foundation for local companies to adopt and to ensure the correct approach is used in implementing six sigma in their organisations.
format Article
author Sivakumar Suppremaniam ,
Kanesan Muthusamy,
spellingShingle Sivakumar Suppremaniam ,
Kanesan Muthusamy,
Malaysian organisational efficiency – implementation of six sigma methodology (Kecekapan organisasi di Malaysia – pelaksanaan tatakaedah enam sigma)
author_facet Sivakumar Suppremaniam ,
Kanesan Muthusamy,
author_sort Sivakumar Suppremaniam ,
title Malaysian organisational efficiency – implementation of six sigma methodology (Kecekapan organisasi di Malaysia – pelaksanaan tatakaedah enam sigma)
title_short Malaysian organisational efficiency – implementation of six sigma methodology (Kecekapan organisasi di Malaysia – pelaksanaan tatakaedah enam sigma)
title_full Malaysian organisational efficiency – implementation of six sigma methodology (Kecekapan organisasi di Malaysia – pelaksanaan tatakaedah enam sigma)
title_fullStr Malaysian organisational efficiency – implementation of six sigma methodology (Kecekapan organisasi di Malaysia – pelaksanaan tatakaedah enam sigma)
title_full_unstemmed Malaysian organisational efficiency – implementation of six sigma methodology (Kecekapan organisasi di Malaysia – pelaksanaan tatakaedah enam sigma)
title_sort malaysian organisational efficiency – implementation of six sigma methodology (kecekapan organisasi di malaysia – pelaksanaan tatakaedah enam sigma)
publisher Penerbit Universiti Kebangsaan Malaysia
publishDate 2011
url http://journalarticle.ukm.my/3446/
http://journalarticle.ukm.my/3446/
first_indexed 2023-09-18T19:38:48Z
last_indexed 2023-09-18T19:38:48Z
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