Mohammad Nasir Saludin & Rika Fatimah Panjaitan. (2004). Customer satisfaction and expectation approach on regular travel package in quality service by design using fuzzy logic controller. Universiti Kebangsaan Malaysia.
Chicago Style (17th ed.) CitationMohammad Nasir Saludin and Rika Fatimah Panjaitan. Customer Satisfaction and Expectation Approach on Regular travel Package in Quality Service by Design Using Fuzzy Logic Controller. Universiti Kebangsaan Malaysia, 2004.
MLA (8th ed.) CitationMohammad Nasir Saludin and Rika Fatimah Panjaitan. Customer Satisfaction and Expectation Approach on Regular travel Package in Quality Service by Design Using Fuzzy Logic Controller. Universiti Kebangsaan Malaysia, 2004.
Warning: These citations may not always be 100% accurate.