Patient satisfaction toward medical ward services in a Teaching Hospital (TH) and a General Hospital (GH)

Patient satisfaction toward medical ward services in a Teaching Hospital (TH) and a General Hospital (GH)

A contrived cross-sectional study was conducted among medical inpatients admitted to the medical wards of a Teaching Hospital (TH) and a General Hospital (GH) in the Kota Bharu district to study patient satisfaction toward medical ward services in both hospitals. A validated, self-administered patie...

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Main Authors: Mohd Zamri Md Ali, Than Winn, Mohd Ayub Sadiq, Aziz Baba, Rosemi Salleh
Format: Article
Language:English
Published: Department Of Community Health, Faculty of Medicine, Universiti Kebangsaan Malaysia 2004
Online Access:http://journalarticle.ukm.my/4443/
http://journalarticle.ukm.my/4443/
http://journalarticle.ukm.my/4443/1/2004-02nizam.pdf
id ukm-4443
recordtype eprints
spelling ukm-44432016-12-14T06:36:02Z http://journalarticle.ukm.my/4443/ Patient satisfaction toward medical ward services in a Teaching Hospital (TH) and a General Hospital (GH) Mohd Zamri Md Ali, Than Winn, Mohd Ayub Sadiq, Mohd Ayub Sadiq, Aziz Baba, Rosemi Salleh, A contrived cross-sectional study was conducted among medical inpatients admitted to the medical wards of a Teaching Hospital (TH) and a General Hospital (GH) in the Kota Bharu district to study patient satisfaction toward medical ward services in both hospitals. A validated, self-administered patient satisfaction toward medical ward service (PSMWS) questionnaires were given to 376 eligible medical inpatients. This study showed that demographic characteristics of two groups were similar except median family income higher among TH group (RM925 vs. RM775, p<0.05), median PatientS Out-of-Pocket Expenditure (POE) was higher among TH group (RM3j vs. RM28, p<0.001), mean Length of Stay (LOS) was longer among TH respondents(j.8 vs. 3.3 days, p Department Of Community Health, Faculty of Medicine, Universiti Kebangsaan Malaysia 2004 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/4443/1/2004-02nizam.pdf Mohd Zamri Md Ali, and Than Winn, and Mohd Ayub Sadiq, and Mohd Ayub Sadiq, and Aziz Baba, and Rosemi Salleh, (2004) Patient satisfaction toward medical ward services in a Teaching Hospital (TH) and a General Hospital (GH). Jurnal Kesihatan Masyarakat, 10 (S). pp. 62-71. ISSN 1675-1663 http://www.communityhealthjournal.org/detailarticle.asp?id=298&issue=Vol10(S):2004
repository_type Digital Repository
institution_category Local University
institution Universiti Kebangasaan Malaysia
building UKM Institutional Repository
collection Online Access
language English
description A contrived cross-sectional study was conducted among medical inpatients admitted to the medical wards of a Teaching Hospital (TH) and a General Hospital (GH) in the Kota Bharu district to study patient satisfaction toward medical ward services in both hospitals. A validated, self-administered patient satisfaction toward medical ward service (PSMWS) questionnaires were given to 376 eligible medical inpatients. This study showed that demographic characteristics of two groups were similar except median family income higher among TH group (RM925 vs. RM775, p<0.05), median PatientS Out-of-Pocket Expenditure (POE) was higher among TH group (RM3j vs. RM28, p<0.001), mean Length of Stay (LOS) was longer among TH respondents(j.8 vs. 3.3 days, p
format Article
author Mohd Zamri Md Ali,
Than Winn,
Mohd Ayub Sadiq,
Mohd Ayub Sadiq,
Aziz Baba,
Rosemi Salleh,
spellingShingle Mohd Zamri Md Ali,
Than Winn,
Mohd Ayub Sadiq,
Mohd Ayub Sadiq,
Aziz Baba,
Rosemi Salleh,
Patient satisfaction toward medical ward services in a Teaching Hospital (TH) and a General Hospital (GH)
author_facet Mohd Zamri Md Ali,
Than Winn,
Mohd Ayub Sadiq,
Mohd Ayub Sadiq,
Aziz Baba,
Rosemi Salleh,
author_sort Mohd Zamri Md Ali,
title Patient satisfaction toward medical ward services in a Teaching Hospital (TH) and a General Hospital (GH)
title_short Patient satisfaction toward medical ward services in a Teaching Hospital (TH) and a General Hospital (GH)
title_full Patient satisfaction toward medical ward services in a Teaching Hospital (TH) and a General Hospital (GH)
title_fullStr Patient satisfaction toward medical ward services in a Teaching Hospital (TH) and a General Hospital (GH)
title_full_unstemmed Patient satisfaction toward medical ward services in a Teaching Hospital (TH) and a General Hospital (GH)
title_sort patient satisfaction toward medical ward services in a teaching hospital (th) and a general hospital (gh)
publisher Department Of Community Health, Faculty of Medicine, Universiti Kebangsaan Malaysia
publishDate 2004
url http://journalarticle.ukm.my/4443/
http://journalarticle.ukm.my/4443/
http://journalarticle.ukm.my/4443/1/2004-02nizam.pdf
first_indexed 2023-09-18T19:41:34Z
last_indexed 2023-09-18T19:41:34Z
_version_ 1777405625429393408

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