Mitigation in turning down business proposals across cultures: the case for pragmatic competence instruction
Writing ‘bad news’ messages in English constitute a skill critical to interpersonal effectiveness in today’s global marketplace. This study investigates the rejection (or refusal) strategies that native and non-native speakers use naturally, i.e. without the help of explicit pragmatic competence ins...
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Format: | Article |
Language: | English |
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Pusat Pengajian Bahasa dan Linguistik, FSSK, UKM
2014
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Online Access: | http://journalarticle.ukm.my/7068/ http://journalarticle.ukm.my/7068/ http://journalarticle.ukm.my/7068/1/4112-14273-1-PB.pdf |