Case studies of the human critical success factors in information technology (IT) implementation in Malaysian construction industry

Incorporating information technology (IT) into the business process becomes the major concern of every industry around the world. Unfortunately, the high failure rates of IT implementation revealed by researches became a serious concern to all. Much has been written about the critical success factor...

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Main Authors:	Aziz, N.M., Salleh, H.
Format:	Article
Language:	English
Published:	Penerbit UKM 2014
Online Access:	http://journalarticle.ukm.my/7234/ http://journalarticle.ukm.my/7234/ http://journalarticle.ukm.my/7234/1/88-225-1-PB.pdf

id	ukm-7234
recordtype	eprints
spelling	ukm-72342016-12-14T06:43:28Z http://journalarticle.ukm.my/7234/ Case studies of the human critical success factors in information technology (IT) implementation in Malaysian construction industry Aziz, N.M. Salleh, H. Incorporating information technology (IT) into the business process becomes the major concern of every industry around the world. Unfortunately, the high failure rates of IT implementation revealed by researches became a serious concern to all. Much has been written about the critical success factors (CSFs) for IT implementation. But none have highlighted the major reasons for the failure, which is human issue. Human are the foundation of every organization will determine the success and failure of IT implementation. More attention should be given to this issue in an effort to reduce the failure rates. In regards to this matter, this research paper identified the CSFs focusing on the human issue. Literature findings listed 21 CSFs that contribute to the success of IT implementation across industries. Four construction organizations were selected to test the existence of the factors identified. Semi-structured interviews were employed as they offer sufficient flexibility to ensure that all relevant factors are covered. Several key issues contributing to successful implementations of IT are identified. Findings reported in this research paper will benefits the construction organizations by giving them a clearer understanding on CSFs in implementing IT, maximising the probability to success and also serve as a guideline for future planning. Penerbit UKM 2014 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/7234/1/88-225-1-PB.pdf Aziz, N.M. and Salleh, H. (2014) Case studies of the human critical success factors in information technology (IT) implementation in Malaysian construction industry. Journal of Building Performance, 5 (1). pp. 1-9. ISSN 2180-2106 http://spaj.ukm.my/jsb/index.php/jbp/index
repository_type	Digital Repository
institution_category	Local University
institution	Universiti Kebangasaan Malaysia
building	UKM Institutional Repository
collection	Online Access
language	English
description	Incorporating information technology (IT) into the business process becomes the major concern of every industry around the world. Unfortunately, the high failure rates of IT implementation revealed by researches became a serious concern to all. Much has been written about the critical success factors (CSFs) for IT implementation. But none have highlighted the major reasons for the failure, which is human issue. Human are the foundation of every organization will determine the success and failure of IT implementation. More attention should be given to this issue in an effort to reduce the failure rates. In regards to this matter, this research paper identified the CSFs focusing on the human issue. Literature findings listed 21 CSFs that contribute to the success of IT implementation across industries. Four construction organizations were selected to test the existence of the factors identified. Semi-structured interviews were employed as they offer sufficient flexibility to ensure that all relevant factors are covered. Several key issues contributing to successful implementations of IT are identified. Findings reported in this research paper will benefits the construction organizations by giving them a clearer understanding on CSFs in implementing IT, maximising the probability to success and also serve as a guideline for future planning.
format	Article
author	Aziz, N.M. Salleh, H.
spellingShingle	Aziz, N.M. Salleh, H. Case studies of the human critical success factors in information technology (IT) implementation in Malaysian construction industry
author_facet	Aziz, N.M. Salleh, H.
author_sort	Aziz, N.M.
title	Case studies of the human critical success factors in information technology (IT) implementation in Malaysian construction industry
title_short	Case studies of the human critical success factors in information technology (IT) implementation in Malaysian construction industry
title_full	Case studies of the human critical success factors in information technology (IT) implementation in Malaysian construction industry
title_fullStr	Case studies of the human critical success factors in information technology (IT) implementation in Malaysian construction industry
title_full_unstemmed	Case studies of the human critical success factors in information technology (IT) implementation in Malaysian construction industry
title_sort	case studies of the human critical success factors in information technology (it) implementation in malaysian construction industry
publisher	Penerbit UKM
publishDate	2014
url	http://journalarticle.ukm.my/7234/ http://journalarticle.ukm.my/7234/ http://journalarticle.ukm.my/7234/1/88-225-1-PB.pdf
first_indexed	2023-09-18T19:49:07Z
last_indexed	2023-09-18T19:49:07Z
_version_	1777406100358823936

Case studies of the human critical success factors in information technology (IT) implementation in Malaysian construction industry

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