In search of key success factors for E-Learning in Malaysia

With emerging technologies such as the Internet and e-commerce, a rapidly changing market, chronic shortages of knowledge-workers and more demanding customers, the growing importance of e-learning makes it vital for program managers to know the ingredients of a successful e-learning program. The e-l...

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Main Authors: Aliah Hanim M. Salleh, Sallehuddin Mohd Nor
Format: Article
Language:English
Published: Penerbit Universiti Kebangsaan Malaysia 2003
Online Access:http://journalarticle.ukm.my/8060/
http://journalarticle.ukm.my/8060/
http://journalarticle.ukm.my/8060/1/1316-2540-1-SM.pdf
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recordtype eprints
spelling ukm-80602016-12-14T06:46:05Z http://journalarticle.ukm.my/8060/ In search of key success factors for E-Learning in Malaysia Aliah Hanim M. Salleh, Sallehuddin Mohd Nor, With emerging technologies such as the Internet and e-commerce, a rapidly changing market, chronic shortages of knowledge-workers and more demanding customers, the growing importance of e-learning makes it vital for program managers to know the ingredients of a successful e-learning program. The e-learning industry and hence, the literature on this subject are very much in the embryonic stage in Malaysia. This paper first draws insights from a macro-industry study involving expert interviews with /3 pioneers in the Malaysian e-learning industry. Three performance dimensions describing success at the institutional level that emerged were: managerial imperatives, operational excellence and market responsiveness. Then, it incorporates the findings of another study which took this analysis to the program level. The latter study interviewed another set of five experts at program development and management in e-learning. This was further examined by conducting a focus group discussion with a panel of eight lecturers from a leading e-learning university. Six dimensions of success attributes at the program level were found. These are namely, e-supportive committed management, e-reliable efficient system, e-quality learning content, e-knowledgeable instructors, e-independent resourceful learners and e- supporting external factors. Penerbit Universiti Kebangsaan Malaysia 2003 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/8060/1/1316-2540-1-SM.pdf Aliah Hanim M. Salleh, and Sallehuddin Mohd Nor, (2003) In search of key success factors for E-Learning in Malaysia. Jurnal Pengurusan, 22 . pp. 119-143. ISSN 0127-2713 http://ejournal.ukm.my/pengurusan/index
repository_type Digital Repository
institution_category Local University
institution Universiti Kebangasaan Malaysia
building UKM Institutional Repository
collection Online Access
language English
description With emerging technologies such as the Internet and e-commerce, a rapidly changing market, chronic shortages of knowledge-workers and more demanding customers, the growing importance of e-learning makes it vital for program managers to know the ingredients of a successful e-learning program. The e-learning industry and hence, the literature on this subject are very much in the embryonic stage in Malaysia. This paper first draws insights from a macro-industry study involving expert interviews with /3 pioneers in the Malaysian e-learning industry. Three performance dimensions describing success at the institutional level that emerged were: managerial imperatives, operational excellence and market responsiveness. Then, it incorporates the findings of another study which took this analysis to the program level. The latter study interviewed another set of five experts at program development and management in e-learning. This was further examined by conducting a focus group discussion with a panel of eight lecturers from a leading e-learning university. Six dimensions of success attributes at the program level were found. These are namely, e-supportive committed management, e-reliable efficient system, e-quality learning content, e-knowledgeable instructors, e-independent resourceful learners and e- supporting external factors.
format Article
author Aliah Hanim M. Salleh,
Sallehuddin Mohd Nor,
spellingShingle Aliah Hanim M. Salleh,
Sallehuddin Mohd Nor,
In search of key success factors for E-Learning in Malaysia
author_facet Aliah Hanim M. Salleh,
Sallehuddin Mohd Nor,
author_sort Aliah Hanim M. Salleh,
title In search of key success factors for E-Learning in Malaysia
title_short In search of key success factors for E-Learning in Malaysia
title_full In search of key success factors for E-Learning in Malaysia
title_fullStr In search of key success factors for E-Learning in Malaysia
title_full_unstemmed In search of key success factors for E-Learning in Malaysia
title_sort in search of key success factors for e-learning in malaysia
publisher Penerbit Universiti Kebangsaan Malaysia
publishDate 2003
url http://journalarticle.ukm.my/8060/
http://journalarticle.ukm.my/8060/
http://journalarticle.ukm.my/8060/1/1316-2540-1-SM.pdf
first_indexed 2023-09-18T19:51:23Z
last_indexed 2023-09-18T19:51:23Z
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