Riding the waves of social commerce: an empirical study of Malaysian entrepreneurs

The emergence of social media has made it possible for a person with internet connection to communicate with thousands of other people. Because of the heavy usage of social media there is substantial interest in making this medium a commercial site, particularly among entrepreneurs who want to exp...

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Main Authors: Noor Azuan Hashim, Shifa Mohd Nor, Hawati Janor
Format: Article
Language:English
Published: School of Social, Development and Environmental Studies, Faculty of Social Sciences and Humanities, Universiti Kebangsaan Malaysia 2016
Online Access:http://journalarticle.ukm.my/9815/
http://journalarticle.ukm.my/9815/
http://journalarticle.ukm.my/9815/1/8x.geografia-si-feb16-noorazuan-edam_%281%29.pdf
id ukm-9815
recordtype eprints
spelling ukm-98152016-12-14T06:50:55Z http://journalarticle.ukm.my/9815/ Riding the waves of social commerce: an empirical study of Malaysian entrepreneurs Noor Azuan Hashim, Shifa Mohd Nor, Hawati Janor, The emergence of social media has made it possible for a person with internet connection to communicate with thousands of other people. Because of the heavy usage of social media there is substantial interest in making this medium a commercial site, particularly among entrepreneurs who want to explore the potential of their businesses. Any entrepreneur can experience various benefits and effects from advertising their products and services on social media, including an increase in the number of fans and advertisement views and/or an increase in sales and return on investment as social media channel product and business information to targeted customers at a minimal cost. However, there are limited studies on social media, particularly how it affects business interaction, which formed the focus of this study. Face-to-face surveys were conducted involving 105 Malaysian entrepreneurs who had access to social media. The findings revealed that most entrepreneurs in this study believed that social commerce is the future way of doing their businesses. In fact, they believed that every entrepreneur needs to engage with social media as they would not only allow the entrepreneur to discuss his products and services with other people but also assist him to make vital and critical business decisions. School of Social, Development and Environmental Studies, Faculty of Social Sciences and Humanities, Universiti Kebangsaan Malaysia 2016-02 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/9815/1/8x.geografia-si-feb16-noorazuan-edam_%281%29.pdf Noor Azuan Hashim, and Shifa Mohd Nor, and Hawati Janor, (2016) Riding the waves of social commerce: an empirical study of Malaysian entrepreneurs. Geografia : Malaysian Journal of Society and Space, 12 (2). pp. 83-94. ISSN 2180-2491 http://www.ukm.my/geografia/v2/index.php?cont=a&item=2&thn=2016&vol=12&issue=2&ver=loc
repository_type Digital Repository
institution_category Local University
institution Universiti Kebangasaan Malaysia
building UKM Institutional Repository
collection Online Access
language English
description The emergence of social media has made it possible for a person with internet connection to communicate with thousands of other people. Because of the heavy usage of social media there is substantial interest in making this medium a commercial site, particularly among entrepreneurs who want to explore the potential of their businesses. Any entrepreneur can experience various benefits and effects from advertising their products and services on social media, including an increase in the number of fans and advertisement views and/or an increase in sales and return on investment as social media channel product and business information to targeted customers at a minimal cost. However, there are limited studies on social media, particularly how it affects business interaction, which formed the focus of this study. Face-to-face surveys were conducted involving 105 Malaysian entrepreneurs who had access to social media. The findings revealed that most entrepreneurs in this study believed that social commerce is the future way of doing their businesses. In fact, they believed that every entrepreneur needs to engage with social media as they would not only allow the entrepreneur to discuss his products and services with other people but also assist him to make vital and critical business decisions.
format Article
author Noor Azuan Hashim,
Shifa Mohd Nor,
Hawati Janor,
spellingShingle Noor Azuan Hashim,
Shifa Mohd Nor,
Hawati Janor,
Riding the waves of social commerce: an empirical study of Malaysian entrepreneurs
author_facet Noor Azuan Hashim,
Shifa Mohd Nor,
Hawati Janor,
author_sort Noor Azuan Hashim,
title Riding the waves of social commerce: an empirical study of Malaysian entrepreneurs
title_short Riding the waves of social commerce: an empirical study of Malaysian entrepreneurs
title_full Riding the waves of social commerce: an empirical study of Malaysian entrepreneurs
title_fullStr Riding the waves of social commerce: an empirical study of Malaysian entrepreneurs
title_full_unstemmed Riding the waves of social commerce: an empirical study of Malaysian entrepreneurs
title_sort riding the waves of social commerce: an empirical study of malaysian entrepreneurs
publisher School of Social, Development and Environmental Studies, Faculty of Social Sciences and Humanities, Universiti Kebangsaan Malaysia
publishDate 2016
url http://journalarticle.ukm.my/9815/
http://journalarticle.ukm.my/9815/
http://journalarticle.ukm.my/9815/1/8x.geografia-si-feb16-noorazuan-edam_%281%29.pdf
first_indexed 2023-09-18T19:55:47Z
last_indexed 2023-09-18T19:55:47Z
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