Relationships between Total Quality Management Critical Techniques in Automotive Industry

Relationships between Total Quality Management Critical Techniques in Automotive Industry

The concept of Total Quality Management (TQM) was introduced in Japan and United States. Most of researchers have focused on soft TQM (principles and concepts) while some of them have concentrated on hard TQM (tools and techniques). More attention to TQM techniques has recently been applied in the m...

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Main Author: Amir, Azizi
Format: Conference or Workshop Item
Language:English
Published: 2015
Subjects:
TS Manufactures
Online Access:http://umpir.ump.edu.my/id/eprint/10694/
http://umpir.ump.edu.my/id/eprint/10694/
http://umpir.ump.edu.my/id/eprint/10694/1/Relationships%20between%20Total%20Quality%20Management%20Critical%20Techniques%20in%20Automotive%20Industry.pdf
id ump-10694
recordtype eprints
spelling ump-106942018-02-23T02:38:08Z http://umpir.ump.edu.my/id/eprint/10694/ Relationships between Total Quality Management Critical Techniques in Automotive Industry Amir, Azizi TS Manufactures The concept of Total Quality Management (TQM) was introduced in Japan and United States. Most of researchers have focused on soft TQM (principles and concepts) while some of them have concentrated on hard TQM (tools and techniques). More attention to TQM techniques has recently been applied in the manufacturing sector especially in automotive industry. This study proposes nine critical techniques as hard TQM for automotive industry. The purpose of this study was to identify the relationships between nine critical techniques of TQM. The relationships have been identified using opinions evaluation of 30 quality experts at 10 automotive factories in Malaysia through questionnaires and statistical analyses. Among the TQM critical techniques, SPC with FMEA, QFD with APQP, and QFD with FMEA have highest relationship degree. This study strongly recommends implementing the soft TQM along with the hard TQM using the results of this paper based on the importance and relationship level of nine critical techniques in order to have a more effective and efficient quality system. 2015 Conference or Workshop Item PeerReviewed application/pdf en http://umpir.ump.edu.my/id/eprint/10694/1/Relationships%20between%20Total%20Quality%20Management%20Critical%20Techniques%20in%20Automotive%20Industry.pdf Amir, Azizi (2015) Relationships between Total Quality Management Critical Techniques in Automotive Industry. In: International Conference on Industrial Engineering and Operations Management (IEOM 2015), 3-5 March 2015 , Dubai. pp. 1-8.. http://dx.doi.org/10.1109/IEOM.2015.7228111
repository_type Digital Repository
institution_category Local University
institution Universiti Malaysia Pahang
building UMP Institutional Repository
collection Online Access
language English
topic TS Manufactures
spellingShingle TS Manufactures
Amir, Azizi
Relationships between Total Quality Management Critical Techniques in Automotive Industry
description The concept of Total Quality Management (TQM) was introduced in Japan and United States. Most of researchers have focused on soft TQM (principles and concepts) while some of them have concentrated on hard TQM (tools and techniques). More attention to TQM techniques has recently been applied in the manufacturing sector especially in automotive industry. This study proposes nine critical techniques as hard TQM for automotive industry. The purpose of this study was to identify the relationships between nine critical techniques of TQM. The relationships have been identified using opinions evaluation of 30 quality experts at 10 automotive factories in Malaysia through questionnaires and statistical analyses. Among the TQM critical techniques, SPC with FMEA, QFD with APQP, and QFD with FMEA have highest relationship degree. This study strongly recommends implementing the soft TQM along with the hard TQM using the results of this paper based on the importance and relationship level of nine critical techniques in order to have a more effective and efficient quality system.
format Conference or Workshop Item
author Amir, Azizi
author_facet Amir, Azizi
author_sort Amir, Azizi
title Relationships between Total Quality Management Critical Techniques in Automotive Industry
title_short Relationships between Total Quality Management Critical Techniques in Automotive Industry
title_full Relationships between Total Quality Management Critical Techniques in Automotive Industry
title_fullStr Relationships between Total Quality Management Critical Techniques in Automotive Industry
title_full_unstemmed Relationships between Total Quality Management Critical Techniques in Automotive Industry
title_sort relationships between total quality management critical techniques in automotive industry
publishDate 2015
url http://umpir.ump.edu.my/id/eprint/10694/
http://umpir.ump.edu.my/id/eprint/10694/
http://umpir.ump.edu.my/id/eprint/10694/1/Relationships%20between%20Total%20Quality%20Management%20Critical%20Techniques%20in%20Automotive%20Industry.pdf
first_indexed 2023-09-18T22:10:35Z
last_indexed 2023-09-18T22:10:35Z
_version_ 1777415000402427904

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