Implementation of Total Quality Management and ISO 9000 Certification

In this article, we studied on business performance after the implementation of total quality management (TQM) and ISO 9000. Researchers claimed that ISO certification will improve business performance and outcomes. They also believe that ISO 9000 will be necessary to stay in business in the future....

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Main Authors: Foo, Weng Kar, Muhammad Afiq, Yusof, Sorooshian, Shahryar, Syed Radzi, Rahamaddulla
Format: Article
Language:English
English
Published: IJEAST 2016
Subjects:
Online Access:http://umpir.ump.edu.my/id/eprint/13910/
http://umpir.ump.edu.my/id/eprint/13910/
http://umpir.ump.edu.my/id/eprint/13910/1/33-36%2CTesma106%2CIJEAST.pdf
http://umpir.ump.edu.my/id/eprint/13910/7/fim-2016-sorooshian-Implementation%20of%20Total%20Quality%20Management.pdf
id ump-13910
recordtype eprints
spelling ump-139102018-03-26T08:40:34Z http://umpir.ump.edu.my/id/eprint/13910/ Implementation of Total Quality Management and ISO 9000 Certification Foo, Weng Kar Muhammad Afiq, Yusof Sorooshian, Shahryar Syed Radzi, Rahamaddulla H Social Sciences (General) In this article, we studied on business performance after the implementation of total quality management (TQM) and ISO 9000. Researchers claimed that ISO certification will improve business performance and outcomes. They also believe that ISO 9000 will be necessary to stay in business in the future. Motives of organization toward ISO 9000 are very important. Benefits and difficulties faced during the implementation of TQM and ISO 9000 will be discussing in further. This paper states that quality management system proposed by ISO 9000 is a necessary foundation for other quality methods. IJEAST 2016 Article PeerReviewed application/pdf en http://umpir.ump.edu.my/id/eprint/13910/1/33-36%2CTesma106%2CIJEAST.pdf application/pdf en http://umpir.ump.edu.my/id/eprint/13910/7/fim-2016-sorooshian-Implementation%20of%20Total%20Quality%20Management.pdf Foo, Weng Kar and Muhammad Afiq, Yusof and Sorooshian, Shahryar and Syed Radzi, Rahamaddulla (2016) Implementation of Total Quality Management and ISO 9000 Certification. International Journal of Engineering Applied Sciences and Technology, 1 (6). pp. 33-36. ISSN 2455-2143 http://www.ijeast.com/papers/33-36,Tesma106,IJEAST.pdf
repository_type Digital Repository
institution_category Local University
institution Universiti Malaysia Pahang
building UMP Institutional Repository
collection Online Access
language English
English
topic H Social Sciences (General)
spellingShingle H Social Sciences (General)
Foo, Weng Kar
Muhammad Afiq, Yusof
Sorooshian, Shahryar
Syed Radzi, Rahamaddulla
Implementation of Total Quality Management and ISO 9000 Certification
description In this article, we studied on business performance after the implementation of total quality management (TQM) and ISO 9000. Researchers claimed that ISO certification will improve business performance and outcomes. They also believe that ISO 9000 will be necessary to stay in business in the future. Motives of organization toward ISO 9000 are very important. Benefits and difficulties faced during the implementation of TQM and ISO 9000 will be discussing in further. This paper states that quality management system proposed by ISO 9000 is a necessary foundation for other quality methods.
format Article
author Foo, Weng Kar
Muhammad Afiq, Yusof
Sorooshian, Shahryar
Syed Radzi, Rahamaddulla
author_facet Foo, Weng Kar
Muhammad Afiq, Yusof
Sorooshian, Shahryar
Syed Radzi, Rahamaddulla
author_sort Foo, Weng Kar
title Implementation of Total Quality Management and ISO 9000 Certification
title_short Implementation of Total Quality Management and ISO 9000 Certification
title_full Implementation of Total Quality Management and ISO 9000 Certification
title_fullStr Implementation of Total Quality Management and ISO 9000 Certification
title_full_unstemmed Implementation of Total Quality Management and ISO 9000 Certification
title_sort implementation of total quality management and iso 9000 certification
publisher IJEAST
publishDate 2016
url http://umpir.ump.edu.my/id/eprint/13910/
http://umpir.ump.edu.my/id/eprint/13910/
http://umpir.ump.edu.my/id/eprint/13910/1/33-36%2CTesma106%2CIJEAST.pdf
http://umpir.ump.edu.my/id/eprint/13910/7/fim-2016-sorooshian-Implementation%20of%20Total%20Quality%20Management.pdf
first_indexed 2023-09-18T22:17:03Z
last_indexed 2023-09-18T22:17:03Z
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