Customers Preferences Towards Shariah Compliant Products And Services: The Case Study Among Academician and Non-Academician in Higher Education Institutions (HEIs) in Pahang

Customers Preferences Towards Shariah Compliant Products And Services: The Case Study Among Academician and Non-Academician in Higher Education Institutions (HEIs) in Pahang

The purpose of this paper is to examine the main factors that influence customers to deal with Shariah compliant products and services particularly in a dual banking environment in Pahang. This study, presents primary data collected by self-administered questionnaires involving a sample of 240 acade...

Full description

Bibliographic Details
Main Authors: Rashidi, Abbas, Mohd Rizuan, Abd Kadir
Format: Article
Language:English
Published: Jabatan Kemajuan Islam Malaysia (JAKIM) 2013
Subjects:
HF Commerce
Online Access:http://umpir.ump.edu.my/id/eprint/14085/
http://umpir.ump.edu.my/id/eprint/14085/1/pbmsk-2013-rashidi-Customers%20Preferences%20Towards%20Shariah%20Compliant.pdf
id ump-14085
recordtype eprints
spelling ump-140852018-05-16T06:01:40Z http://umpir.ump.edu.my/id/eprint/14085/ Customers Preferences Towards Shariah Compliant Products And Services: The Case Study Among Academician and Non-Academician in Higher Education Institutions (HEIs) in Pahang Rashidi, Abbas Mohd Rizuan, Abd Kadir HF Commerce The purpose of this paper is to examine the main factors that influence customers to deal with Shariah compliant products and services particularly in a dual banking environment in Pahang. This study, presents primary data collected by self-administered questionnaires involving a sample of 240 academician and nonacademician in Higher Education Institutions (HE!s) in Pahang, which sets out to establish a ranking of the various factors which influence their bank selection decision and seek to determine homogeneous academician and non-academician are in relation to their Shariah product selection decision. The factors are analyzed using t-test. Statistical Package for Social Services (SPSS) was employed for this analysis. This study reveals that the selection of Shariah compliant products and services appears to be predominantly a combination between quality services and the lower service charges by bank. More significant differences were found when academicians were compared with non-academician in Shariah product selection decision. Jabatan Kemajuan Islam Malaysia (JAKIM) 2013 Article PeerReviewed application/pdf en http://umpir.ump.edu.my/id/eprint/14085/1/pbmsk-2013-rashidi-Customers%20Preferences%20Towards%20Shariah%20Compliant.pdf Rashidi, Abbas and Mohd Rizuan, Abd Kadir (2013) Customers Preferences Towards Shariah Compliant Products And Services: The Case Study Among Academician and Non-Academician in Higher Education Institutions (HEIs) in Pahang. Jurnal Muamalat, 6. pp. 187-205. ISSN 1985-6156
repository_type Digital Repository
institution_category Local University
institution Universiti Malaysia Pahang
building UMP Institutional Repository
collection Online Access
language English
topic HF Commerce
spellingShingle HF Commerce
Rashidi, Abbas
Mohd Rizuan, Abd Kadir
Customers Preferences Towards Shariah Compliant Products And Services: The Case Study Among Academician and Non-Academician in Higher Education Institutions (HEIs) in Pahang
description The purpose of this paper is to examine the main factors that influence customers to deal with Shariah compliant products and services particularly in a dual banking environment in Pahang. This study, presents primary data collected by self-administered questionnaires involving a sample of 240 academician and nonacademician in Higher Education Institutions (HE!s) in Pahang, which sets out to establish a ranking of the various factors which influence their bank selection decision and seek to determine homogeneous academician and non-academician are in relation to their Shariah product selection decision. The factors are analyzed using t-test. Statistical Package for Social Services (SPSS) was employed for this analysis. This study reveals that the selection of Shariah compliant products and services appears to be predominantly a combination between quality services and the lower service charges by bank. More significant differences were found when academicians were compared with non-academician in Shariah product selection decision.
format Article
author Rashidi, Abbas
Mohd Rizuan, Abd Kadir
author_facet Rashidi, Abbas
Mohd Rizuan, Abd Kadir
author_sort Rashidi, Abbas
title Customers Preferences Towards Shariah Compliant Products And Services: The Case Study Among Academician and Non-Academician in Higher Education Institutions (HEIs) in Pahang
title_short Customers Preferences Towards Shariah Compliant Products And Services: The Case Study Among Academician and Non-Academician in Higher Education Institutions (HEIs) in Pahang
title_full Customers Preferences Towards Shariah Compliant Products And Services: The Case Study Among Academician and Non-Academician in Higher Education Institutions (HEIs) in Pahang
title_fullStr Customers Preferences Towards Shariah Compliant Products And Services: The Case Study Among Academician and Non-Academician in Higher Education Institutions (HEIs) in Pahang
title_full_unstemmed Customers Preferences Towards Shariah Compliant Products And Services: The Case Study Among Academician and Non-Academician in Higher Education Institutions (HEIs) in Pahang
title_sort customers preferences towards shariah compliant products and services: the case study among academician and non-academician in higher education institutions (heis) in pahang
publisher Jabatan Kemajuan Islam Malaysia (JAKIM)
publishDate 2013
url http://umpir.ump.edu.my/id/eprint/14085/
http://umpir.ump.edu.my/id/eprint/14085/1/pbmsk-2013-rashidi-Customers%20Preferences%20Towards%20Shariah%20Compliant.pdf
first_indexed 2023-09-18T22:17:26Z
last_indexed 2023-09-18T22:17:26Z
_version_ 1777415431410155520

Similar Items