Total Quality Management Practices In Malaysian Small and Medium Enterprises
The purpose of this paper is to examine the status of TQM implementation within Malaysian SMEs. Specifically, this paper has two research objectives, firstly, to analyze the extent of quality management practices based on eight TQM principles in both ISO 9000 certified and noncertified Malaysian SME...
| Main Authors: | , , |
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| Format: | Conference or Workshop Item |
| Language: | English English |
| Published: |
ESB Business School
2016
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| Subjects: | |
| Online Access: | http://umpir.ump.edu.my/id/eprint/15567/ http://umpir.ump.edu.my/id/eprint/15567/1/fim-2016-hakim-Total%20Quality%20Management%20Practices%20In%20Malaysian.pdf http://umpir.ump.edu.my/id/eprint/15567/7/fim-2016-hakim-Total%20Quality%20Management%20Practices%20In%20Malaysian1.pdf |