Performance Measurement System and Business Performance Measurement System: A Comparative Study

Performance Measurement System and Business Performance Measurement System: A Comparative Study

Many researchers claimed to use the term of a performance measurement system (PMS) to evaluate the business performance. However, these works have not adequately been classified in detail regarding the components they concentrate on,and what conditions are available in the empirical context they con...

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Main Authors: Nor Mahirah, Mustapha, Sorooshian, Shahryar, Noor Azlinna, Azizan
Format: Conference or Workshop Item
Language:English
Published: IEOM Society International 2016
Subjects:
AI Indexes (General)
Online Access:http://umpir.ump.edu.my/id/eprint/15706/
http://umpir.ump.edu.my/id/eprint/15706/1/152.pdf
id ump-15706
recordtype eprints
spelling ump-157062018-02-28T01:04:16Z http://umpir.ump.edu.my/id/eprint/15706/ Performance Measurement System and Business Performance Measurement System: A Comparative Study Nor Mahirah, Mustapha Sorooshian, Shahryar Noor Azlinna, Azizan AI Indexes (General) Many researchers claimed to use the term of a performance measurement system (PMS) to evaluate the business performance. However, these works have not adequately been classified in detail regarding the components they concentrate on,and what conditions are available in the empirical context they contemplate. This confusion is not pleasant because it affects the validity of new studies. This paper used a literature review as a methodology to address the issue of the differences between simple PMS and business performance measurement system (BPMS) and explain the proposed action should be taken to improve measurement system for SMEs in Malaysia. There are six main differences; goals, system and components, features, roles, process, and customer focus. Specifically, this paper clearly defined the significant to differentiate them. I argue that SMEs needs BPMS because SMEs are not a public agency or non-profit sector organizations as well as business activity is fundamental for SMEs. In conclusion, this paper sheds new light on the rarely acknowledged issue of BPMS with special attention to avoid the confusion between the two terms. IEOM Society International 2016 Conference or Workshop Item PeerReviewed application/pdf en http://umpir.ump.edu.my/id/eprint/15706/1/152.pdf Nor Mahirah, Mustapha and Sorooshian, Shahryar and Noor Azlinna, Azizan (2016) Performance Measurement System and Business Performance Measurement System: A Comparative Study. In: Proceedings of the 2016 International Conference on Industrial Engineering and Operations Management, 8-10 March 2016 , Kuala Lumpur, Malaysia. pp. 3242-3247..
repository_type Digital Repository
institution_category Local University
institution Universiti Malaysia Pahang
building UMP Institutional Repository
collection Online Access
language English
topic AI Indexes (General)
spellingShingle AI Indexes (General)
Nor Mahirah, Mustapha
Sorooshian, Shahryar
Noor Azlinna, Azizan
Performance Measurement System and Business Performance Measurement System: A Comparative Study
description Many researchers claimed to use the term of a performance measurement system (PMS) to evaluate the business performance. However, these works have not adequately been classified in detail regarding the components they concentrate on,and what conditions are available in the empirical context they contemplate. This confusion is not pleasant because it affects the validity of new studies. This paper used a literature review as a methodology to address the issue of the differences between simple PMS and business performance measurement system (BPMS) and explain the proposed action should be taken to improve measurement system for SMEs in Malaysia. There are six main differences; goals, system and components, features, roles, process, and customer focus. Specifically, this paper clearly defined the significant to differentiate them. I argue that SMEs needs BPMS because SMEs are not a public agency or non-profit sector organizations as well as business activity is fundamental for SMEs. In conclusion, this paper sheds new light on the rarely acknowledged issue of BPMS with special attention to avoid the confusion between the two terms.
format Conference or Workshop Item
author Nor Mahirah, Mustapha
Sorooshian, Shahryar
Noor Azlinna, Azizan
author_facet Nor Mahirah, Mustapha
Sorooshian, Shahryar
Noor Azlinna, Azizan
author_sort Nor Mahirah, Mustapha
title Performance Measurement System and Business Performance Measurement System: A Comparative Study
title_short Performance Measurement System and Business Performance Measurement System: A Comparative Study
title_full Performance Measurement System and Business Performance Measurement System: A Comparative Study
title_fullStr Performance Measurement System and Business Performance Measurement System: A Comparative Study
title_full_unstemmed Performance Measurement System and Business Performance Measurement System: A Comparative Study
title_sort performance measurement system and business performance measurement system: a comparative study
publisher IEOM Society International
publishDate 2016
url http://umpir.ump.edu.my/id/eprint/15706/
http://umpir.ump.edu.my/id/eprint/15706/1/152.pdf
first_indexed 2023-09-18T22:20:40Z
last_indexed 2023-09-18T22:20:40Z
_version_ 1777415634934562816

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