Innovation and Growth: Why Malaysian SME Needs a New Performance Measurement System

A performance measurement system (PMS) has been identified by different authors since 1990, which over 20 years ago failed to satisfy the requirement of Business Process (BP) measurement. The literature shows there are lack of research discussing performance measurement in the context of business pr...

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Main Authors:	Nor Mahirah, Mustapha, Noor Azlinna, Azizan, Sorooshian, Shahryar
Format:	Conference or Workshop Item
Language:	English
Published:	2016
Subjects:	AM Museums (General). Collectors and collecting (General)
Online Access:	http://umpir.ump.edu.my/id/eprint/15789/ http://umpir.ump.edu.my/id/eprint/15789/ http://umpir.ump.edu.my/id/eprint/15789/2/fim-2016-sorooshian-Innovation%20And%20Growth.pdf

id	ump-15789
recordtype	eprints
spelling	ump-157892018-02-28T01:01:29Z http://umpir.ump.edu.my/id/eprint/15789/ Innovation and Growth: Why Malaysian SME Needs a New Performance Measurement System Nor Mahirah, Mustapha Noor Azlinna, Azizan Sorooshian, Shahryar AM Museums (General). Collectors and collecting (General) A performance measurement system (PMS) has been identified by different authors since 1990, which over 20 years ago failed to satisfy the requirement of Business Process (BP) measurement. The literature shows there are lack of research discussing performance measurement in the context of business process in Small and Medium Enterprise (SME) and there is no business performance measurement system (BPMS) customized to Malaysian SME characteristics. Thus, there is a significant need to establish new BPMS for Malaysian SME. This paper emphasized the gap between performance measurement literature and SME. The authors argue that SME is not only an organization, but also business entity. Thus, the same PMS should not be used in all industries without consent about the foundation of the organization. By developing a new BPMS customized to Malaysian SME, they will have better measurement experience by measuring the right thing. 2016 Conference or Workshop Item PeerReviewed application/pdf en http://umpir.ump.edu.my/id/eprint/15789/2/fim-2016-sorooshian-Innovation%20And%20Growth.pdf Nor Mahirah, Mustapha and Noor Azlinna, Azizan and Sorooshian, Shahryar (2016) Innovation and Growth: Why Malaysian SME Needs a New Performance Measurement System. In: Conference Proceedings of United States Association for Small Business and Entrepreneurship (USASBE 2016), 10-12 January 2016 , San Diego, California. pp. 1-11.. http://search.proquest.com/openview/5afbd5a245930c384e3e35623a7a4cdd/1?pq-origsite=gscholar&cbl=38818
repository_type	Digital Repository
institution_category	Local University
institution	Universiti Malaysia Pahang
building	UMP Institutional Repository
collection	Online Access
language	English
topic	AM Museums (General). Collectors and collecting (General)
spellingShingle	AM Museums (General). Collectors and collecting (General) Nor Mahirah, Mustapha Noor Azlinna, Azizan Sorooshian, Shahryar Innovation and Growth: Why Malaysian SME Needs a New Performance Measurement System
description	A performance measurement system (PMS) has been identified by different authors since 1990, which over 20 years ago failed to satisfy the requirement of Business Process (BP) measurement. The literature shows there are lack of research discussing performance measurement in the context of business process in Small and Medium Enterprise (SME) and there is no business performance measurement system (BPMS) customized to Malaysian SME characteristics. Thus, there is a significant need to establish new BPMS for Malaysian SME. This paper emphasized the gap between performance measurement literature and SME. The authors argue that SME is not only an organization, but also business entity. Thus, the same PMS should not be used in all industries without consent about the foundation of the organization. By developing a new BPMS customized to Malaysian SME, they will have better measurement experience by measuring the right thing.
format	Conference or Workshop Item
author	Nor Mahirah, Mustapha Noor Azlinna, Azizan Sorooshian, Shahryar
author_facet	Nor Mahirah, Mustapha Noor Azlinna, Azizan Sorooshian, Shahryar
author_sort	Nor Mahirah, Mustapha
title	Innovation and Growth: Why Malaysian SME Needs a New Performance Measurement System
title_short	Innovation and Growth: Why Malaysian SME Needs a New Performance Measurement System
title_full	Innovation and Growth: Why Malaysian SME Needs a New Performance Measurement System
title_fullStr	Innovation and Growth: Why Malaysian SME Needs a New Performance Measurement System
title_full_unstemmed	Innovation and Growth: Why Malaysian SME Needs a New Performance Measurement System
title_sort	innovation and growth: why malaysian sme needs a new performance measurement system
publishDate	2016
url	http://umpir.ump.edu.my/id/eprint/15789/ http://umpir.ump.edu.my/id/eprint/15789/ http://umpir.ump.edu.my/id/eprint/15789/2/fim-2016-sorooshian-Innovation%20And%20Growth.pdf
first_indexed	2023-09-18T22:20:50Z
last_indexed	2023-09-18T22:20:50Z
_version_	1777415645423468544

Innovation and Growth: Why Malaysian SME Needs a New Performance Measurement System

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