id ump-16040
recordtype eprints
spelling ump-160402017-01-18T06:38:15Z http://umpir.ump.edu.my/id/eprint/16040/ An evaluation of hospitality industry's efficiency using data envelopment analysis (DEA) Hafizah Dalilah, Mohamad Zin HD Industries. Land use. Labor HD28 Management. Industrial Management This survey was conducted to identify the efficiency variable’s influencing hospitality industry by using Data Envelopment Analysis and to evaluate of efficiency of hotel using Data Envelopment Analysis. The sample is constituted by 9 of five star hotel (Grand Hyatt Hotel, Traders Hotel, Berjaya TS Hotel, Shangri-La Hotel, JW Marriott Hotel, Sama Sama Hotel, Hilton PJ Hotel, Majestic Hotel, and Royale Chulan Hotel) that operating in Malaysia. The efficiency for the selected hotels is estimated through the data envelopment analysis methodology. The efficiency ranking can be explained by interaction between variables. Then, the hotel inefficiency mainly causes of the input and output configuration. A direction for future research can be easy to make of input and output. Furthermore, the inefficiency causes was identify and suggestion for the manager or hotel owners are made to increase hotel efficiency. This is one of the a few research of study measuring hotel efficiency in Malaysia. Moreover, it identify the inefficiency causes of hotel and offer suggestion to fixing the lacks that be found in hotel management. 2015-12 Undergraduates Project Papers NonPeerReviewed application/pdf en http://umpir.ump.edu.my/id/eprint/16040/1/An%20evaluation%20of%20hospitality%20industry%27s%20efficiency%20using%20data%20envelopment%20analysis%20%28DEA%29-Table%20of%20contents-FIM-Hafizah%20Dalilah%20Mohamad%20Zin-CD%2010380.pdf application/pdf en http://umpir.ump.edu.my/id/eprint/16040/2/An%20evaluation%20of%20hospitality%20industry%27s%20efficiency%20using%20data%20envelopment%20analysis%20%28DEA%29-Abstract-FIM-Hafizah%20Dalilah%20Mohamad%20Zin-CD%2010380.pdf application/pdf en http://umpir.ump.edu.my/id/eprint/16040/3/An%20evaluation%20of%20hospitality%20industry%27s%20efficiency%20using%20data%20envelopment%20analysis%20%28DEA%29-Chapter%201-FIM-Hafizah%20Dalilah%20Mohamad%20Zin-CD%2010380.pdf Hafizah Dalilah, Mohamad Zin (2015) An evaluation of hospitality industry's efficiency using data envelopment analysis (DEA). Faculty of Industrial Management, Universiti Malaysia Pahang. http://iportal.ump.edu.my/lib/item?id=chamo:98268&theme=UMP2
repository_type Digital Repository
institution_category Local University
institution Universiti Malaysia Pahang
building UMP Institutional Repository
collection Online Access
language English
English
English
topic HD Industries. Land use. Labor
HD28 Management. Industrial Management
spellingShingle HD Industries. Land use. Labor
HD28 Management. Industrial Management
Hafizah Dalilah, Mohamad Zin
An evaluation of hospitality industry's efficiency using data envelopment analysis (DEA)
description This survey was conducted to identify the efficiency variable’s influencing hospitality industry by using Data Envelopment Analysis and to evaluate of efficiency of hotel using Data Envelopment Analysis. The sample is constituted by 9 of five star hotel (Grand Hyatt Hotel, Traders Hotel, Berjaya TS Hotel, Shangri-La Hotel, JW Marriott Hotel, Sama Sama Hotel, Hilton PJ Hotel, Majestic Hotel, and Royale Chulan Hotel) that operating in Malaysia. The efficiency for the selected hotels is estimated through the data envelopment analysis methodology. The efficiency ranking can be explained by interaction between variables. Then, the hotel inefficiency mainly causes of the input and output configuration. A direction for future research can be easy to make of input and output. Furthermore, the inefficiency causes was identify and suggestion for the manager or hotel owners are made to increase hotel efficiency. This is one of the a few research of study measuring hotel efficiency in Malaysia. Moreover, it identify the inefficiency causes of hotel and offer suggestion to fixing the lacks that be found in hotel management.
format Undergraduates Project Papers
author Hafizah Dalilah, Mohamad Zin
author_facet Hafizah Dalilah, Mohamad Zin
author_sort Hafizah Dalilah, Mohamad Zin
title An evaluation of hospitality industry's efficiency using data envelopment analysis (DEA)
title_short An evaluation of hospitality industry's efficiency using data envelopment analysis (DEA)
title_full An evaluation of hospitality industry's efficiency using data envelopment analysis (DEA)
title_fullStr An evaluation of hospitality industry's efficiency using data envelopment analysis (DEA)
title_full_unstemmed An evaluation of hospitality industry's efficiency using data envelopment analysis (DEA)
title_sort evaluation of hospitality industry's efficiency using data envelopment analysis (dea)
publishDate 2015
url http://umpir.ump.edu.my/id/eprint/16040/
http://umpir.ump.edu.my/id/eprint/16040/
http://umpir.ump.edu.my/id/eprint/16040/1/An%20evaluation%20of%20hospitality%20industry%27s%20efficiency%20using%20data%20envelopment%20analysis%20%28DEA%29-Table%20of%20contents-FIM-Hafizah%20Dalilah%20Mohamad%20Zin-CD%2010380.pdf
http://umpir.ump.edu.my/id/eprint/16040/2/An%20evaluation%20of%20hospitality%20industry%27s%20efficiency%20using%20data%20envelopment%20analysis%20%28DEA%29-Abstract-FIM-Hafizah%20Dalilah%20Mohamad%20Zin-CD%2010380.pdf
http://umpir.ump.edu.my/id/eprint/16040/3/An%20evaluation%20of%20hospitality%20industry%27s%20efficiency%20using%20data%20envelopment%20analysis%20%28DEA%29-Chapter%201-FIM-Hafizah%20Dalilah%20Mohamad%20Zin-CD%2010380.pdf
first_indexed 2023-09-18T22:21:22Z
last_indexed 2023-09-18T22:21:22Z
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