Development Of Performance Model For Quality And Process Improvement In Business Process Service Industry
When it comes to performance improvement process, literature abounds with lean, agile and lean-agile. Over the years, the implementation of the improvement processes of lean and agile had met with resounding success in the manufacturing, production, and construction industry. For this reason, there...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
EBSCO Industries
2017
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| Subjects: | |
| Online Access: | http://umpir.ump.edu.my/id/eprint/18373/ http://umpir.ump.edu.my/id/eprint/18373/ http://umpir.ump.edu.my/id/eprint/18373/ http://umpir.ump.edu.my/id/eprint/18373/1/Development%20Of%20Performance%20Model%20For%20Quality%20And%20Process%20Improvement%20In%20Business%20Process%20Service%20Industry.pdf |